Customer Service Jobs in Alaska

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-9 of 9 Jobs

Customer Service Associate - Temporary

  • Anchorage, AK
  • 1 day ago
  • Anchorage, AK
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative, Wasilla AK

  • Wasilla, AK
  • 4 days ago
  • Wasilla, AK
  • 4 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Fairbanks, AK
  • 5 days ago
  • Fairbanks, AK
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Online & Mobile Banking Rep Sr

  • Juneau, AK
  • 10 days ago
  • Juneau, AK
  • 10 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Client Service Representative/ Receptionist

  • Anchorage, AK
  • 22 days ago
  • Anchorage, AK
  • 22 days ago

VCA East Anchorage Animal Hospital is looking for a part time customer service representative to join our busy seven doctor practice....

Customer Service Associate

  • Anchorage, AK
  • 30+ days ago
  • Anchorage, AK
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Fairbanks, AK
  • 60+ days ago
  • Fairbanks, AK
  • 60+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Savers / Value Village Careers - Customer Service Associate

  • Wasilla, AK
  • 60+ days ago
  • Wasilla, AK
  • 60+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Client Service Representative

  • Anchorage, AK
  • 30+ days ago
  • Anchorage, AK
  • 30+ days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Demographic Data for Alaska

Moving to Alaska? Find some basic demographic data about Alaska below.


Local
National
732,157
21,388

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Alaska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Alaska offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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