Business Development Officer

The Business Development Officer will proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services resulting in increased wallet share. The Business Development Officer is a sales partner with the lending team and is expected to acquire, retain, and expand relationships with current and potential customers. Business Development Officer will be responsible for establishing a strong, visible profile.

DUTIES AND RESPONSIBILITIES:

• Sell banking products and services to customers/prospects through profiling and analyzing customer needs and recommending appropriate products. Actively solicit and refer new loan and deposit accounts
• Retain and continue to develop customer relationships by providing a consistent quality level of service that is timely, thorough, and responsive to all customers
• Direct, develop and actively participate in the bank’s Business Development program by contacting existing customers, prospective customers, and various community organizations, ensuring its continued good standing and growth in the community
• Lead, inspire, and motivate lending team during Business Development meetings
• Is a proactive salesperson who contributes to the profitability and growth of the bank, the development and retention of customer relationships and the profitable growth of the loan portfolio
• Reinforce bank/customer relationship through analyzing existing customer’s and prospect’s needs and recommend the appropriate products/services utilizing a defined process both in person and on the telephone. Greet, engage, and actively profile customers, present solutions and follow-up on recommendations
• Participate in community and civic functions, either in an advisory or active capacity, representing the Bank, with emphasis on maintaining and developing business relationships
• Support and actively participate in the bank’s High Performance Banking program
• Employees are required to actively use the service pledge in all customer encounters
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date
• Regular and predictable attendance to accomplish job duties and provide in-person contact with customers

Employees are required to actively use the service pledge in all customer encounters

Service Pledge:

Smile

Eye Contact

Refer to Customer by name

Viable Options

Instant Acknowledgement

Customers Always Come First

End with “Thank you”

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

• Bachelor's degree in business, accounting, finance, or related field
• 10 years related commercial lending experience in Banking and Business Development

KNOWLEDGE, SKILL, ABILITY:

• Must maintain professional image always representing First Security Bank positively in community and industry affairs
• Relies on extensive experience and judgment to plan and accomplish goals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Ability to handle multiple projects and details simultaneously
• Ability to communicate effectively verbally and in writing
• Ability to motivate or influence up to and including senior level personnel, internally or externally, requiring a significant level of expertise, credibility, influence and trust

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: Must be capable of up to 15% travel (e.g., 3.5 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.