Teller Jobs in West Union, WV
A Teller serves as the front line of customer service in the banking industry, directly interacting with clients and performing a wide range of tasks. Responsibilities include processing transactions, responding to customer inquiries, and cross-selling banking products or services. Tellers are often the first point of contact for customers, so they play an essential role in building customer relationships and maintaining the bank's overall reputation. They must be well-versed in the bank's products and services to make recommendations, solve problems, and fulfill customer needs effectively and efficiently.
Important skills for a Teller include strong communication, attention to detail, and problem-solving skills. They should also be proficient in basic computer applications and banking software. In terms of certifications, while not mandatory, obtaining a Certified Bank Teller (CBT) certification from the American Bankers Association can enhance job prospects. Prior to becoming a Teller, a person may have held roles such as a Customer Service Representative in retail or call centers, a Cashier in supermarkets or similar establishments, or a Sales Associate in various industries, where they would have developed the necessary customer service and cash handling skills.
- Saint Marys, WV (21 miles from West Union, WV)
- 20 days ago
- Saint Marys, WV (21 miles from West Union, WV)
- 20 days ago
JOB DESCRIPTION: The Bank Teller will receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions. Other duties assigned....
Demographic Data for West Union, WV
Moving to West Union, WV? Find some basic demographic data about West Union, WV below.
Teller Online Courses and Training Opportunities
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Salary for Teller Jobs in West Union, WV
Required or preferred licenses and certifications for Teller positions.
Highest Education Level
Tellers in West Union, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- Lending
- BSA
- Account Maintenance
- Know Your Customer
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Service Standards
- Internal Control
- Fraud Investigation
- Cash Handling
- 10 Key
- Notary Public
- Resolution
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Closing
- Math
- Customer Relations
- High School Diploma
- Listening
- Retail
- Prioritizing
- Auditing
- Telephone Skills
- Interpersonal Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Bilingual
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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