Teller Jobs in Ferrum, VA
A Teller serves as the front line of customer service in the banking industry, directly interacting with clients and performing a wide range of tasks. Responsibilities include processing transactions, responding to customer inquiries, and cross-selling banking products or services. Tellers are often the first point of contact for customers, so they play an essential role in building customer relationships and maintaining the bank's overall reputation. They must be well-versed in the bank's products and services to make recommendations, solve problems, and fulfill customer needs effectively and efficiently.
Important skills for a Teller include strong communication, attention to detail, and problem-solving skills. They should also be proficient in basic computer applications and banking software. In terms of certifications, while not mandatory, obtaining a Certified Bank Teller (CBT) certification from the American Bankers Association can enhance job prospects. Prior to becoming a Teller, a person may have held roles such as a Customer Service Representative in retail or call centers, a Cashier in supermarkets or similar establishments, or a Sales Associate in various industries, where they would have developed the necessary customer service and cash handling skills.
There are also Teller jobs available in the following nearby locations:
Demographic Data for Ferrum, VA
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Teller Online Courses and Training Opportunities
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Salary for Teller Jobs in Ferrum, VA
Highest Education Level
Tellers in Ferrum, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller position
- Personal Banker
- Prospecting
- Direct Sales
- Events
- Results Oriented
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- Lending
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Wire Transfers
- Know Your Customer
- Cross Selling
- Mortgage Processing
- Financial Services
- Service Standards
- Anti-Money Laundering
- Underwriting
- Fraud Investigation
- 10 Key
- Courteous
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Closing
- Retail
- Listening
- Math
- Customer Relations
- Auditing
- High School Diploma
- Telephone Skills
- Interpersonal Skills
- Policy Development
- Coaching
- Filing
- Regulations
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Bilingual
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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