Teller Jobs in Pilot Point, TX
A Teller serves as the front line of customer service in the banking industry, directly interacting with clients and performing a wide range of tasks. Responsibilities include processing transactions, responding to customer inquiries, and cross-selling banking products or services. Tellers are often the first point of contact for customers, so they play an essential role in building customer relationships and maintaining the bank's overall reputation. They must be well-versed in the bank's products and services to make recommendations, solve problems, and fulfill customer needs effectively and efficiently.
Important skills for a Teller include strong communication, attention to detail, and problem-solving skills. They should also be proficient in basic computer applications and banking software. In terms of certifications, while not mandatory, obtaining a Certified Bank Teller (CBT) certification from the American Bankers Association can enhance job prospects. Prior to becoming a Teller, a person may have held roles such as a Customer Service Representative in retail or call centers, a Cashier in supermarkets or similar establishments, or a Sales Associate in various industries, where they would have developed the necessary customer service and cash handling skills.
Teller Online Courses and Training Opportunities
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Required or preferred licenses and certifications for Teller positions.
Highest Education Level
Tellers in Pilot Point, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller position
- Networking
- Scheduling Appointments
- Personal Banker
- Prospecting
- Proposals
- Direct Sales
- Events
- Acquisitions
- Media
- Results Oriented
- Willingness To Learn
- Check Cashing
- Retail Banking
- ATM Balancing
- Lending
- Commercial Banking
- BSA
- Account Maintenance
- Wire Transfers
- Cross Selling
- Know Your Customer
- Mortgage Processing
- Financial Services
- Underwriting
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Listening
- Retail
- High School Diploma
- Customer Relations
- Telephone Skills
- Filing
- Regulations
- Policy Development
- Problem Solving
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills