Teller Jobs in Ottumwa, IA

A Teller serves as the front line of customer service in the banking industry, directly interacting with clients and performing a wide range of tasks. Responsibilities include processing transactions, responding to customer inquiries, and cross-selling banking products or services. Tellers are often the first point of contact for customers, so they play an essential role in building customer relationships and maintaining the bank's overall reputation. They must be well-versed in the bank's products and services to make recommendations, solve problems, and fulfill customer needs effectively and efficiently.

Important skills for a Teller include strong communication, attention to detail, and problem-solving skills. They should also be proficient in basic computer applications and banking software. In terms of certifications, while not mandatory, obtaining a Certified Bank Teller (CBT) certification from the American Bankers Association can enhance job prospects. Prior to becoming a Teller, a person may have held roles such as a Customer Service Representative in retail or call centers, a Cashier in supermarkets or similar establishments, or a Sales Associate in various industries, where they would have developed the necessary customer service and cash handling skills.

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Teller jobs in Ottumwa, IA    edit

Demographic Data for Ottumwa, IA

Moving to Ottumwa, IA? Find some basic demographic data about Ottumwa, IA below.

Local
National
30,313
619
Medium

Teller Online Courses and Training Opportunities

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John Academy
Bank Teller Course
Overview Bank Tellers are responsible for handling liquid cash-related matters directly with customers. Start your journey in this role with our Bank Teller Course. This course is designed to help...
Curiosity Stream
Embezzlement (Season 1) - "The Teller"
Based on a true story. Eti Alon is a successful banker who will stop at nothing to protect her brother from his nefarious activities. Curiosity Stream is a leading streaming platform that caters...
Alison
How to Become a Bank Teller
Tellers at contemporary banks now have more tasks than just processing transactions. They are crucial for assisting consumers with their finances and providing outstanding assistance. Bank tellers...
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Salary for Teller Jobs in Ottumwa, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Teller positions.

Highest Education Level

Tellers in Ottumwa, IA offer the following education background
High School or GED
31.9%
Bachelor's Degree
29.9%
Associate's Degree
14.8%
Vocational Degree or Certification
11.0%
Master's Degree
8.1%
Some College
2.3%
Some High School
1.3%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Tellers in Ottumwa, IA
None
48.3%
Less than 1 year
43.8%
1-2 years
7.9%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Teller position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!