Teller Jobs in West Frankfort, IL
A Teller serves as the front line of customer service in the banking industry, directly interacting with clients and performing a wide range of tasks. Responsibilities include processing transactions, responding to customer inquiries, and cross-selling banking products or services. Tellers are often the first point of contact for customers, so they play an essential role in building customer relationships and maintaining the bank's overall reputation. They must be well-versed in the bank's products and services to make recommendations, solve problems, and fulfill customer needs effectively and efficiently.
Important skills for a Teller include strong communication, attention to detail, and problem-solving skills. They should also be proficient in basic computer applications and banking software. In terms of certifications, while not mandatory, obtaining a Certified Bank Teller (CBT) certification from the American Bankers Association can enhance job prospects. Prior to becoming a Teller, a person may have held roles such as a Customer Service Representative in retail or call centers, a Cashier in supermarkets or similar establishments, or a Sales Associate in various industries, where they would have developed the necessary customer service and cash handling skills.
- Herrin, IL (9 miles from West Frankfort, IL)
- 1 day ago
- Herrin, IL (9 miles from West Frankfort, IL)
- 1 day ago
Under the direction of the Branch Manager/Branch Supervisor. Position is responsible for conducting financial transactions between the customers and Bank; handling routine customer inquiries,...
Comply with all Bank policies, regulations and laws applicable to carrying out Teller duties and responsibilities. Meet or exceed established goals....
Full-Time Universal Banker/Teller I
- Harrisburg, IL (23 miles from West Frankfort, IL)
- 16 days ago
- Harrisburg, IL (23 miles from West Frankfort, IL)
- 16 days ago
cashing, issuing cashiers checks, and additional transactions upon request....
Demographic Data for West Frankfort, IL
Moving to West Frankfort, IL? Find some basic demographic data about West Frankfort, IL below.
Teller Online Courses and Training Opportunities
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Salary for Teller Jobs in West Frankfort, IL
Highest Education Level
Tellers in West Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller position
- Personal Banker
- Prospecting
- Direct Sales
- Events
- Results Oriented
- Check Cashing
- Retail Banking
- Lending
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Wire Transfers
- Know Your Customer
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Service Standards
- Anti-Money Laundering
- Underwriting
- Fraud Investigation
- Courteous
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Closing
- Listening
- Retail
- Math
- Auditing
- High School Diploma
- Customer Relations
- Coaching
- Telephone Skills
- Mentoring
- Filing
- Policy Development
- Regulations
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Sales
- Bilingual
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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