Teller Jobs in Pine Bluff, AR
A Teller serves as the front line of customer service in the banking industry, directly interacting with clients and performing a wide range of tasks. Responsibilities include processing transactions, responding to customer inquiries, and cross-selling banking products or services. Tellers are often the first point of contact for customers, so they play an essential role in building customer relationships and maintaining the bank's overall reputation. They must be well-versed in the bank's products and services to make recommendations, solve problems, and fulfill customer needs effectively and efficiently.
Important skills for a Teller include strong communication, attention to detail, and problem-solving skills. They should also be proficient in basic computer applications and banking software. In terms of certifications, while not mandatory, obtaining a Certified Bank Teller (CBT) certification from the American Bankers Association can enhance job prospects. Prior to becoming a Teller, a person may have held roles such as a Customer Service Representative in retail or call centers, a Cashier in supermarkets or similar establishments, or a Sales Associate in various industries, where they would have developed the necessary customer service and cash handling skills.
Key Responsibilities: Process deposits, withdrawals, check cashing, and other routine transactions Provide friendly and professional service to customers in person and over the phone Balance cash drawer...
Demographic Data for Pine Bluff, AR
Moving to Pine Bluff, AR? Find some basic demographic data about Pine Bluff, AR below.
Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Teller Jobs in Pine Bluff, AR
Required or preferred licenses and certifications for Teller positions.
Highest Education Level
Tellers in Pine Bluff, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- Lending
- BSA
- Account Maintenance
- Know Your Customer
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Financial Services
- Service Standards
- Internal Control
- Fraud Investigation
- Cash Handling
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Closing
- Math
- Listening
- Customer Relations
- High School Diploma
- Retail
- Prioritizing
- Auditing
- Telephone Skills
- Interpersonal Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Office
- Bilingual
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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