Collections Specialist Jobs in Puyallup, WA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Federal Way, WA (7 miles from Puyallup, WA)
- 1 day ago
- Federal Way, WA (7 miles from Puyallup, WA)
- 1 day ago
Description Communicates with customers that are in a 31-60 day delinquent status via telephone, mail, email, text or personal contact.Negotiates payment arrangements with the customers to ensure...
Credit and Collections Analyst
- South Hill, WA (4 miles from Puyallup, WA)
- 12 days ago
- South Hill, WA (4 miles from Puyallup, WA)
- 12 days ago
Credit and Collections Analyst BFS Group LLC - South Hill, WA Posted: 8/2/2025 - Expires: 10/31/2025 Job ID: 292261751 Apply Now I have already applied Save Job Print Email Share Job Description...
- Federal Way, WA (7 miles from Puyallup, WA)
- 14 days ago
- Federal Way, WA (7 miles from Puyallup, WA)
- 14 days ago
Description At Financial Pacific Leasing, we cultivate an environment where our associates can thrive. Our commitment to supporting both our staff and customers is made possible by the dedication...
- Tacoma, WA (6 miles from Puyallup, WA)
- 45+ days ago
- Tacoma, WA (6 miles from Puyallup, WA)
- 45+ days ago
Collections Specialist Job Details Level Experienced Job Location Corporate Office - Tacoma, WA Position Type Full Time Education Level High School Diploma or equivalent....
Senior Collections Specialist II (Net Bad Debt)
- Federal Way, WA (7 miles from Puyallup, WA)
- 45+ days ago
- Federal Way, WA (7 miles from Puyallup, WA)
- 45+ days ago
Description At Financial Pacific Leasing, we cultivate an environment where our associates can thrive. Our commitment to supporting both our staff and customers is made possible by the dedication...
Demographic Data for Puyallup, WA
Moving to Puyallup, WA? Find some basic demographic data about Puyallup, WA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Puyallup, WA
Highest Education Level
Collections Specialists in Puyallup, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Invoicing
- Reconciliation
- Month-End Close
- General Accounting
- NetSuite
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- JD Edwards
- Education Experience
- Financial Statement Analysis
- Consumer Lending
- Lending
- Loan Documentation
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Account Reconciliation
- Reconciliations
- Payment Processing
- Resolution
- Accounts Receivable
- Collections
- Inbound/Outbound Calling
- Finance
- High School Diploma
- Customer Relations
- Accounting
- Microsoft Outlook
- Negotiation
- Written Communication
- Documentation
- Verbal Communication
- Telephone Skills
- Investigation
- Reporting
- Collaboration
- Filing
- Interpersonal Skills
- Policy Development
- Microsoft PowerPoint
- Regulations
- Multitasking
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Sales
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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