Collections Specialist Jobs in Wyomissing, PA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Reading, PA (2 miles from Wyomissing, PA)
- 4 hours ago
- Reading, PA (2 miles from Wyomissing, PA)
- 4 hours ago
Position Summary: The Penske Collections Analyst provides information and advice on Accounts Receivable collections by utilizing multiple sources of information. Major Responsibilities: Analyze...
Demographic Data for Wyomissing, PA
Moving to Wyomissing, PA? Find some basic demographic data about Wyomissing, PA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Wyomissing, PA
Highest Education Level
Collections Specialists in Wyomissing, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Events
- Pivot Tables
- Cash Applications
- VLOOKUP
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Finance
- Strategy Development
- Collections
- Inbound/Outbound Calling
- Salesforce
- Accounting
- High School Diploma
- Written Communication
- Verbal Communication
- Auditing
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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