Collections Specialist Jobs in New Kensington, PA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Senior Credit & Collections Analyst
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 11 days ago
- Pittsburgh, PA (16 miles from New Kensington, PA)
- 11 days ago
Industrial Scientific has an immediate opening for a driven Credit & Collections Analyst eager to grow within the field. The Analyst will manage a portfolio of customer accounts, including risk...
Insurance Collections Coordinator Monroeville, PA (Hybrid)
- Monroeville, PA (11 miles from New Kensington, PA)
- 30+ days ago
- Monroeville, PA (11 miles from New Kensington, PA)
- 30+ days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Medical Insurance Collections Coordinator - Monroeville, PA (Hybrid)
- Monroeville, PA (11 miles from New Kensington, PA)
- 90+ days ago
- Monroeville, PA (11 miles from New Kensington, PA)
- 90+ days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Demographic Data for New Kensington, PA
Moving to New Kensington, PA? Find some basic demographic data about New Kensington, PA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in New Kensington, PA
Highest Education Level
Collections Specialists in New Kensington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Sage Peachtree
- Reconciliation
- NetSuite
- Accounting Management
- Prioritizing
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Reimbursement
- Restructuring
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Listening
- High School Diploma
- Negotiation
- Verbal Communication
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Filing
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »