Collections Specialist Jobs in North York, ON
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Mississauga, ON (16 miles from North York, ON)
- 2 days ago
- Mississauga, ON (16 miles from North York, ON)
- 2 days ago
Overview The Retail Accounts Collections Analyst is responsible for the timely collection of an assigned portfolio consisting of national and regional DSD and DWD Retail accounts. Maintaining...
Credit and Collections Specialist
- Markham, ON (10 miles from North York, ON)
- 4 days ago
- Markham, ON (10 miles from North York, ON)
- 4 days ago
Are you a Credit & Collections Specialist with manufacturing industry experience looking for a new opportunity?...
Collections Representative - Toronto, Ontario
- Toronto, ON (5 miles from North York, ON)
- 15 days ago
- Toronto, ON (5 miles from North York, ON)
- 15 days ago
Overview Work Location : Toronto, Ontario (Remote Opportunities Available) Compensation : Starts at $17.20/hour Transworld System Canada Inc. (TSI) is looking to add our next hire for growth...
Credit and Collections Analyst
- Vaughan, ON (7 miles from North York, ON)
- 24 days ago
- Vaughan, ON (7 miles from North York, ON)
- 24 days ago
Company: ASSA ABLOY Door Security Solutions Canada Reports to: Credit Manager Location: Vaughan, Ontario Canada About Us ASSA ABLOY Door Security Solutions Canada is a leader in providing...
Specialist, Collections & Recoveries
- Toronto, ON (5 miles from North York, ON)
- 90+ days ago
- Toronto, ON (5 miles from North York, ON)
- 90+ days ago
The Specialist, Collections & Recoveries contributes to the overall success of the Collections vertical by building an in-house solution to manage the Recoveries lifecycle. Key deliverables...
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in North York, ON
Highest Education Level
Collections Specialists in North York, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Invoicing
- Reconciliation
- Month-End Close
- General Accounting
- NetSuite
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- JD Edwards
- Education Experience
- Financial Statement Analysis
- Consumer Lending
- Lending
- Loan Documentation
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Account Reconciliation
- Reconciliations
- Payment Processing
- Resolution
- Accounts Receivable
- Collections
- Inbound/Outbound Calling
- Finance
- High School Diploma
- Customer Relations
- Accounting
- Microsoft Outlook
- Negotiation
- Written Communication
- Documentation
- Verbal Communication
- Telephone Skills
- Investigation
- Reporting
- Collaboration
- Filing
- Interpersonal Skills
- Policy Development
- Microsoft PowerPoint
- Regulations
- Multitasking
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Sales
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »