Collections Specialist Jobs in Olmsted Falls, OH
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Brooklyn, OH (10 miles from Olmsted Falls, OH)
- 3 days ago
- Brooklyn, OH (10 miles from Olmsted Falls, OH)
- 3 days ago
Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 We are not your typical Collections team! At KeyBank, we pride ourselves on being client advisors. We appreciate our business clients, and our...
Mortgage Collections Specialist
- Cleveland, OH (14 miles from Olmsted Falls, OH)
- 21 days ago
- Cleveland, OH (14 miles from Olmsted Falls, OH)
- 21 days ago
Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida....
Demographic Data for Olmsted Falls, OH
Moving to Olmsted Falls, OH? Find some basic demographic data about Olmsted Falls, OH below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Olmsted Falls, OH
Highest Education Level
Collections Specialists in Olmsted Falls, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Business Correspondence
- Reconciliation
- Month-End Close
- NetSuite
- Electronic Data Interchange
- Navision
- Cash Applications
- Enterprise Resource Planning
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Fannie Mae
- Automated Clearing House
- Freddie Mac
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Collections
- Inbound/Outbound Calling
- Finance
- Accounting
- Customer Relations
- High School Diploma
- Microsoft Outlook
- Written Communication
- Investigation
- Negotiation
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Policy Development
- Filing
- Regulations
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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