Collections Specialist Jobs in Massillon, OH
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Commercial Collections Specialist
- Akron, OH (15 miles from Massillon, OH)
- 1 day ago
- Akron, OH (15 miles from Massillon, OH)
- 1 day ago
Description Summary: The Asset Finance Collections Representative I is responsible for the overall effective management of delinquency levels of an assigned Portfolio of accounts within the 1-60...
Remote Work- Canton, OH (6 miles from Massillon, OH)
- 16 days ago
- Canton, OH (6 miles from Massillon, OH)
- 16 days ago
Job Description Default Servicing is responsible for monitoring and tracking all assigned real estate secured consumer and mortgage accounts that are delinquent or in default as it relates to...
Credit & Collections Coordinator
- Akron, OH (15 miles from Massillon, OH)
- 27 days ago
- Akron, OH (15 miles from Massillon, OH)
- 27 days ago
Information about #32221 Credit & Collections Coordinator Work Location: This role can work remotely provided that the applicant lives in the eastern time zone. Formulated to Care For more than 75...
Remote WorkDemographic Data for Massillon, OH
Moving to Massillon, OH? Find some basic demographic data about Massillon, OH below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Massillon, OH
Highest Education Level
Collections Specialists in Massillon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Invoicing
- Reconciliation
- NetSuite
- Pivot Tables
- Electronic Data Interchange
- Payment Posting
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Anti-Money Laundering
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Collections
- Inbound/Outbound Calling
- Finance
- General Office Duties
- Accounting
- Listening
- High School Diploma
- Written Communication
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Documentation
- Filing
- Reporting
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »