Collections Specialist Jobs in Lorain, OH
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Cleveland, OH (24 miles from Lorain, OH)
- 2 days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 2 days ago
Location:4910 Tiedeman Road - Brooklyn, Ohio 44144We are not your typical Collections team!At KeyBank, we pride ourselves on being client advisors. We appreciate our business clients, and our team...
- Brook Park, OH (17 miles from Lorain, OH)
- 60+ days ago
- Brook Park, OH (17 miles from Lorain, OH)
- 60+ days ago
Company Overview Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises,...
Demographic Data for Lorain, OH
Moving to Lorain, OH? Find some basic demographic data about Lorain, OH below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Lorain, OH
Highest Education Level
Collections Specialists in Lorain, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Invoicing
- Reconciliation
- Punctual
- Accounting Management
- Events
- Cash Applications
- Compensation and Benefits
- Reimbursement
- Audit Support
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Servicing
- Credit Analysis
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Strategy Development
- Finance
- Inbound/Outbound Calling
- Collections
- Salesforce
- Accounting
- High School Diploma
- Auditing
- Microsoft Outlook
- Written Communication
- Investigation
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Regulations
- Reporting
- Policy Development
- Sales
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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