Collections Specialist Jobs in Brooklyn, OH
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Cleveland, OH (4 miles from Brooklyn, OH)
- 24 days ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 24 days ago
Knowledge and/or subject matter expertise in consumer collections and regulatory reporting for risk management initiatives. 4-6 years of experience in financial services (preferably retail and/or retail lending...
- Cleveland, OH (4 miles from Brooklyn, OH)
- 29 days ago
- Cleveland, OH (4 miles from Brooklyn, OH)
- 29 days ago
Location:4910 Tiedeman Road - Brooklyn, Ohio 44144We are not your typical Collections team!At KeyBank, we pride ourselves on being client advisors. We appreciate our business clients, and our team...
- Brook Park, OH (5 miles from Brooklyn, OH)
- 90+ days ago
- Brook Park, OH (5 miles from Brooklyn, OH)
- 90+ days ago
Company Overview Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises,...
Demographic Data for Brooklyn, OH
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Brooklyn, OH
Highest Education Level
Collections Specialists in Brooklyn, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Sage Peachtree
- Reconciliation
- NetSuite
- Accounting Management
- Prioritizing
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Reimbursement
- Restructuring
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Listening
- High School Diploma
- Negotiation
- Verbal Communication
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Filing
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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