Collections Specialist Jobs in Smithfield, NC
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Special Collections Coordinator II.
- Eagle Rock, NC (21 miles from Smithfield, NC)
- 5 days ago
- Eagle Rock, NC (21 miles from Smithfield, NC)
- 5 days ago
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Demographic Data for Smithfield, NC
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Smithfield, NC
Highest Education Level
Collections Specialists in Smithfield, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Reconciliation
- NetSuite
- Prioritizing
- Pivot Tables
- Electronic Data Interchange
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Financial Services
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Inbound/Outbound Calling
- Finance
- Collections
- General Office Duties
- Accounting
- Listening
- High School Diploma
- Written Communication
- Investigation
- Negotiation
- Microsoft Outlook
- Telephone Skills
- Verbal Communication
- Documentation
- Interpersonal Skills
- Filing
- Reporting
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Multitasking
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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