Collections Specialist Jobs in King, NC
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Bilingual Collections Specialist I
- Winston Salem, NC (16 miles from King, NC)
- 90+ days ago
- Winston Salem, NC (16 miles from King, NC)
- 90+ days ago
Purpose of the Job The Bilingual Collections Specialist I is responsible for assisting members in resolving outstanding debts while ensuring exceptional member and mission driven service....
- Winston Salem, NC (16 miles from King, NC)
- 90+ days ago
- Winston Salem, NC (16 miles from King, NC)
- 90+ days ago
The Collections Specialist I is responsible for assisting members in resolving outstanding debts while ensuring exceptional member and mission driven service....
Demographic Data for King, NC
Moving to King, NC? Find some basic demographic data about King, NC below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in King, NC
Highest Education Level
Collections Specialists in King, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Sage Peachtree
- Reconciliation
- Claims
- Prioritizing
- Pivot Tables
- Payment Posting
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Education Experience
- Reimbursement
- Restructuring
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Credit Underwriting
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Financial Services
- Loan Servicing
- Mortgage Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- High School Diploma
- Investigation
- Negotiation
- Verbal Communication
- Microsoft Outlook
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Filing
- Reporting
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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