Collections Specialist Jobs in Silver Spring, MD
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Alexandria, VA (14 miles from Silver Spring, MD)
- 5 days ago
- Alexandria, VA (14 miles from Silver Spring, MD)
- 5 days ago
Kforce has a client that is seeking a Collections Specialist in Alexandria, VA....
Credit & Collections Coordinator
- Washington, DC (9 miles from Silver Spring, MD)
- 15 days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 15 days ago
5 years + Travel: 10% + Min 3 years experience required in a B2B environment + A n understanding of basic accounting practices + Modern ERP experience + A good working knowledge of Windows and...
Billing and Collections Coordinator
- Washington, DC (9 miles from Silver Spring, MD)
- 30+ days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 30+ days ago
Candidate must have legal billing and 3E experience. Prepares and reviews invoices in customized formats as required by client/Billing Attorney. Based on client and Billing Attorney requirements,...
- Herndon, VA (20 miles from Silver Spring, MD)
- 90+ days ago
- Herndon, VA (20 miles from Silver Spring, MD)
- 90+ days ago
In the role as a Collections Specialist, team members recover past due payments on auto loans, credit cards, signature loans, lines of credit and negative savings accounts....
- North Bethesda, MD (6 miles from Silver Spring, MD)
- 90+ days ago
- North Bethesda, MD (6 miles from Silver Spring, MD)
- 90+ days ago
Who are we looking for? Choice Hotels, one of the worlds largest lodging franchisors, has an exciting new opportunity as our Collections Analyst in the Collections Department. The Collections...
Demographic Data for Silver Spring, MD
Moving to Silver Spring, MD? Find some basic demographic data about Silver Spring, MD below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Silver Spring, MD
Highest Education Level
Collections Specialists in Silver Spring, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Reconciliation
- NetSuite
- Accounting Management
- Prioritizing
- Payment Posting
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Restructuring
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Finance
- Inbound/Outbound Calling
- Collections
- Analytical Skills
- Accounting
- Listening
- High School Diploma
- Negotiation
- Verbal Communication
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Documentation
- Interpersonal Skills
- Filing
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »