Collections Specialist Jobs in Dundalk, MD
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Accounts Receivable Collections Analyst
- Baltimore, MD (7 miles from Dundalk, MD)
- 15 days ago
- Baltimore, MD (7 miles from Dundalk, MD)
- 15 days ago
Accounts Receivable Collections Analyst About Us Formed in 1924 Cowan Systems is a subsidiary of Schneider headquartered in Baltimore MD and enjoys a history of excellence and quality in the...
Demographic Data for Dundalk, MD
Moving to Dundalk, MD? Find some basic demographic data about Dundalk, MD below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Dundalk, MD
Highest Education Level
Collections Specialists in Dundalk, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Invoicing
- Reconciliation
- Month-End Close
- Accounting Management
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Trial Balance
- Education Experience
- Reimbursement
- Mortgage Lending
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Mortgage Servicing
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Collections
- Analytical Skills
- Accounting
- High School Diploma
- Prioritizing
- Microsoft Outlook
- Written Communication
- Negotiation
- Telephone Skills
- Documentation
- Interpersonal Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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