Collections Specialist Jobs in Paola, KS
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Overland Park, KS (19 miles from Paola, KS)
- 15 days ago
- Overland Park, KS (19 miles from Paola, KS)
- 15 days ago
This job was posted by : For more information, please see: *Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing...
Mortgage Collections Specialist - TruHome Solutions
- Overland Park, KS (19 miles from Paola, KS)
- 30+ days ago
- Overland Park, KS (19 miles from Paola, KS)
- 30+ days ago
Bachelor's Degree preferred. 1 year Customer Service experience or Consumer Collections experience preferably in Mortgage Consumer Lending or tele-sales....
Demographic Data for Paola, KS
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Paola, KS
Highest Education Level
Collections Specialists in Paola, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Invoicing
- Reconciliation
- Month-End Close
- NetSuite
- Electronic Data Interchange
- Navision
- Payment Posting
- Cash Applications
- Enterprise Resource Planning
- Consumer Lending
- Lending
- Account Maintenance
- Fannie Mae
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Systems Applications & Products
- Collections
- Inbound/Outbound Calling
- Finance
- Accounting
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Written Communication
- Investigation
- Negotiation
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Filing
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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