Collections Specialist Jobs in Eagle, CO
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
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Demographic Data for Eagle, CO
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Eagle, CO
Highest Education Level
Collections Specialists in Eagle, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Reconciliation
- General Accounting
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Trial Balance
- Education Experience
- Reimbursement
- Restructuring
- Consumer Lending
- Lending
- Federal Housing Administration
- BSA
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Mortgage Servicing
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- High School Diploma
- Prioritizing
- Microsoft Outlook
- Written Communication
- Verbal Communication
- Investigation
- Telephone Skills
- Negotiation
- Documentation
- Interpersonal Skills
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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