Collections Specialist Jobs in San Mateo, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Overpayments and Collections Analyst III (Departmental Promotional Only)
- San Mateo, CA
- 1 day ago
- San Mateo, CA
- 1 day ago
The County of San Mateo Human Services Agency (HSA) is seeking qualified applicants for the position of Overpayments and Collections Analyst III, in the Program Integrity Community Services...
Overpayments and Collections Analyst III (Departmental Promotional Only)
- Redwood City, CA (8 miles from San Mateo, CA)
- 3 days ago
- Redwood City, CA (8 miles from San Mateo, CA)
- 3 days ago
The County of San Mateo Human Services Agency (HSA) is seeking qualified applicants for the position of Overpayments and Collections Analyst III, in the Program Integrity Community Services...
Senior Collections Officer Multiple Departments Citywide (4308) (156713)
- San Francisco, CA (15 miles from San Mateo, CA)
- 12 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 12 days ago
Company Description Application Opening : May 27, 2025 Application Deadline : June 17, 2025 Recruitment ID : CBT-4308-156713 Appointment Type: Permanent Civil Service Work schedule : Full time,...
Senior Credit & Collections Analyst
- San Francisco, CA (15 miles from San Mateo, CA)
- 30+ days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 30+ days ago
Get to know Okta Okta is The Worlds Identity Company. We free everyone to safely use any technologyanywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet...
Demographic Data for San Mateo, CA
Moving to San Mateo, CA? Find some basic demographic data about San Mateo, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in San Mateo, CA
Highest Education Level
Collections Specialists in San Mateo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Reconciliation
- NetSuite
- Accounting Management
- Prioritizing
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Restructuring
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Finance
- Inbound/Outbound Calling
- Collections
- Analytical Skills
- Accounting
- Listening
- High School Diploma
- Negotiation
- Verbal Communication
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Documentation
- Interpersonal Skills
- Filing
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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