Collections Specialist Jobs in Poway, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- San Diego, CA (21 miles from Poway, CA)
- 23 hours ago
- San Diego, CA (21 miles from Poway, CA)
- 23 hours ago
***Only qualified credit-Collections officer candidates located near the San Diego, CA, CA area to be considered due to the position requiring an onsite presence*** Preferred skills: Experience...
Credit/Collections Officer III
- San Diego, CA (21 miles from Poway, CA)
- 2 days ago
- San Diego, CA (21 miles from Poway, CA)
- 2 days ago
A client with Kforce is seeking a Credit/Collections Officer III to join their team. This is a hybrid/onsite opportunity in San Diego CA. Responsibilities: Execute transactional/operational...
Demographic Data for Poway, CA
Moving to Poway, CA? Find some basic demographic data about Poway, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Poway, CA
Highest Education Level
Collections Specialists in Poway, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Reconciliation
- Month-End Close
- General Accounting
- Account Analysis
- NetSuite
- Pivot Tables
- Electronic Data Interchange
- Ariba
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Education Experience
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Loan Documentation
- Account Maintenance
- Automated Clearing House
- Freddie Mac
- Fannie Mae
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Account Reconciliation
- Reconciliations
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Collections
- Listening
- Customer Relations
- High School Diploma
- Microsoft Outlook
- Negotiation
- Written Communication
- Documentation
- Accounting
- Verbal Communication
- Telephone Skills
- Investigation
- Collaboration
- Reporting
- Interpersonal Skills
- Policy Development
- Filing
- Regulations
- Multitasking
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Sales
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »