Collections Specialist Jobs in Pinole, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- San Rafael, CA (12 miles from Pinole, CA)
- 4 days ago
- San Rafael, CA (12 miles from Pinole, CA)
- 4 days ago
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin."...
Consumer Loan Collection Specialist
- Fairfield, CA (24 miles from Pinole, CA)
- 90+ days ago
- Fairfield, CA (24 miles from Pinole, CA)
- 90+ days ago
Embraces Bank Compliance by: Continually demonstrating and conveying a strong commitment to compliance and fair lending related to assigned responsibilities....
Demographic Data for Pinole, CA
Moving to Pinole, CA? Find some basic demographic data about Pinole, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Pinole, CA
Highest Education Level
Collections Specialists in Pinole, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Reconciliation
- Month-End Close
- Account Analysis
- NetSuite
- Pivot Tables
- Ariba
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Education Experience
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Loan Documentation
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Freddie Mac
- Fannie Mae
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Account Reconciliation
- Reconciliations
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Collections
- Analytical Skills
- Listening
- Customer Relations
- High School Diploma
- Microsoft Outlook
- Negotiation
- Written Communication
- Documentation
- Accounting
- Verbal Communication
- Telephone Skills
- Investigation
- Collaboration
- Reporting
- Interpersonal Skills
- Policy Development
- Filing
- Regulations
- Multitasking
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Sales
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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