Collections Specialist Jobs in Acton, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Credit and Collections Specialist
- Pasadena, CA (22 miles from Acton, CA)
- 30+ days ago
- Pasadena, CA (22 miles from Acton, CA)
- 30+ days ago
JOB SUMMARY: To support maintenance of the highest possible quality of accounts receivable, by fully utilizing available resources to provide accurate and timely information to all customers and...
Demographic Data for Acton, CA
Moving to Acton, CA? Find some basic demographic data about Acton, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Acton, CA
Highest Education Level
Collections Specialists in Acton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Reconciliation
- Revenue Cycle
- NetSuite
- Claims
- Prioritizing
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Financial Services
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Finance
- Collections
- General Office Duties
- Accounting
- Customer Relations
- High School Diploma
- Negotiation
- Written Communication
- Investigation
- Microsoft Outlook
- Telephone Skills
- Verbal Communication
- Documentation
- Reporting
- Interpersonal Skills
- Filing
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Multitasking
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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