Branch Manager Jobs in Worcester, MA
A Branch Manager in the banking industry is responsible for the day-to-day operations of the branch, including managing staff, overseeing customer service, developing business relationships with customers, and meeting branch and individual targets. They also ensure compliance with banking laws and regulations, oversee audit procedures, and handle customer complaints and issues. Branch Managers play a vital role in making financial decisions, improving customer service, and supervising sales of banking products and services.
Key skills for a Branch Manager include strong leadership and management abilities, excellent customer service skills, and solid knowledge of banking operations and processes. They should also have good communication and problem-solving skills and the ability to work under pressure. In terms of certifications, a degree in finance, business administration, or a related field is usually required. Additionally, certifications such as Certified Bank Compliance Officer (CBCO) or Certified Financial Services Auditor (CFSA) can be advantageous. Prior to becoming a Branch Manager, a person may have roles such as a Loan Officer, Financial Analyst, or Assistant Branch Manager.
Branch Manager I - (FT) Ware Branch
- Ware, MA (24 miles from Worcester, MA)
- 19 hours ago
- Ware, MA (24 miles from Worcester, MA)
- 19 hours ago
Position: Branch Manager I Department: Retail Banking Job Status: Full-Time FLSA Status: Exempt Grade: 11 Reports to: VP, Regional Manager Amount of Travel Required: Some Travel Positions Supervised...
- Westborough, MA (9 miles from Worcester, MA)
- 5 days ago
- Westborough, MA (9 miles from Worcester, MA)
- 5 days ago
Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Available to work Saturday hours and travel to nearby offices as required....
Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Available to work Saturday hours and travel to nearby offices as required....
- Milford, MA (16 miles from Worcester, MA)
- 12 days ago
- Milford, MA (16 miles from Worcester, MA)
- 12 days ago
Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Available to work Saturday hours and travel to nearby offices as required....
Branch Manager, Framingham, MA
- Framingham, MA (19 miles from Worcester, MA)
- 12 days ago
- Framingham, MA (19 miles from Worcester, MA)
- 12 days ago
Branch Manager, Framingham, MACountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry....
Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved....
Demographic Data for Worcester, MA
Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.
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Salary for Branch Manager Jobs in Worcester, MA
Highest Education Level
Branch Managers in Worcester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Branch Manager position
- Personal Banker
- Performance Management
- Talent Development
- People Management
- Consultative Sales
- Retail Banking
- Military Background
- Product Knowledge
- Reimbursement
- Dodd-Frank
- Consumer Lending
- Lending
- Account Opening
- Nationwide Mortgage Licensing System & Registry
- BSA
- OFAC
- Mortgage Processing
- Financial Services
- Treasury Management
- Branch Management
- Wealth Management
- Balance Sheets
- Anti-Money Laundering
- Appraisal
- Customer Retention
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Sales Management
- Customer Satisfaction
- Risk Management
- Finance
- Strategy Development
- Decision Making
- Operations Management
- Business Development
- Auditing
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Coaching
- Mentoring
- Collaboration
- Reporting
- Policy Development
- Regulations
- Problem Solving
- Microsoft Office
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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