HR Control Manager - Global Operations - Vice President
- JP Morgan
- Columbus, Ohio
- Full Time
Join our HR Control Management team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk. The team focuses on four areas: risk identification & assessment, control design & evaluation, issues & control deficiencies and control governance & reporting. Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls.
As a Control Manager Vice President in the HR Control Management team, you will be part of a team that ensures strong and consistent controls are observed across the firm. Reporting to the HR Global Operations Control Lead, you will be responsible for the control framework of US Payroll Operations with a focus on improving and delivering risk and control processes and programs. You will offer operational support and carry out tasks for the control function to enhance operational excellence and facilitate money movement, aiding in the delivery of payroll for all US employees. You will assist with building automated solutions to improve the function while building strong partnerships with HR Global Operations leaders to help mitigate risk.
Job responsibilities
- Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
- Deliver end-to-end project management support for internal audits supporting US Payroll Operations.
- Prepare control committee materials.
- Partner on regulatory matters with Compliance and Audit.
- Review and analyze policy, standards, and regulatory obligations to proactively identify existing and emerging operational risks and issues to support payroll-related programs and strategies.
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions.
- Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.
- Translate business requirements into effective and streamlined technical solutions using programming skills, database knowledge, and design skills to satisfy the requirements.
- Provide additional process and program portfolio support activities may including but not limited to Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other control programs.
Required qualifications, capabilities, and skills
- Bachelors degree or equivalent experience.
- 7+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance.
- Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client and Reputational) and then have meaningful business conversations, grounded in materiality and practical application.
- Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner.
- Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective results.
- Strong project time management skills to meet strict regulatory deadlines; ability to understand a process and associated risk to inform control design.
- Solid critical thinking, attention to detail and analytical skills.
- Able to synthesize large amounts of data and formulate appropriate conclusions including understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk.
- Implementation skills including writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making.
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Preferred qualifications, capabilities, and skills
- Experience in payroll, money movement, financial control or similar is desired.
Additional Information
Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.
Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.