IT Statewide Manager 3 (Finance Manager)

The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-317. This position is located in Operations. Req 221494

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems Intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The IT Statewide Manager 3 provides direction, plans, organizes, training, and controls the work of the IT Services. Management and Forecasting OTS Office of Operations, Forecast and Demand Management (FDM) unit for Cost Allocation and Billing. Coordinates work by scheduling assignments and directing the work of subordinate staff. Plans, assures implementation, reviews and evaluates results, and reports results to the FDM IT Director 1.

The Division of Administration is the state governments management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

Overseeing the states capital construction program
Working to provide state and federal grants for community development
Development of the state budget
Providing technology services
Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Seven years of experience in information technology or administrative services; OR Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR An associates degree in information technology plus five years of experience in information technology or administrative services; OR A bachelors degree plus five years of experience in information technology or administrative services; OR A bachelors degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR A masters degree plus four years of experience in information technology or administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

• Serves as Product Owner and Super Admin for the OTS Connect Billing Portal, overseeing implementation, administration, user access, security permissions, and role assignments for internal staff and customer agencies.

• Provides tier-one technical support and serves as the final escalation point for highly complex portal and technology issues, coordinating with developers, tier-two support teams, and OTS Information Security Services (InfoSec).

• Leads customer portal focus groups to gather stakeholder feedback, improve user experience, and identify future system enhancements.

• Acts as Lead Architect and Technical Lead for the design, implementation, and architectural review of new and existing technologies, ensuring compliance with state and federal security policies and standards.

• Develops, maintains, and analyzes cost allocation models, financial structures, and cost codes to support OTS rate development, fiscal operations, and proper allocation of agency costs.

• Leads the development of OTS revenue and expenditure forecasts, cash flow analyses, and IT budgetary requirements, including cost recovery methodologies and statewide funding adjustments.

• Collaborates with internal stakeholders, auditors, customer agencies, and external counterparts to establish appropriate rate levels and maintain compliance with state and federal cost allocation, recovery, and financial reporting requirements.

• Oversees fiscal analyses and provides recommendations to management regarding operational performance, financial operations, policy improvements, and expenditure corrections within LaGov.

• Manages customer billing operations, outstanding receivables, personnel cost allocations, and customer engagement activities related to OTS billing and financial services.

• Conducts cost-benefit analyses and develops data products, benchmarking metrics, balanced scorecards, and service-level reporting to evaluate the effectiveness and efficiency of OTS technology initiatives and service delivery.

• Manages staff activities by prioritizing assignments, monitoring work performance, ensuring timely completion of projects, and enforcing compliance with OTS policies, procedures, and state and federal guidelines.

• Prepares the Annual OTS Technology Cost Allocation Report to OSRAP, provides input on the impact of legislation and regulatory changes affecting statewide IT systems, and performs special projects, studies, analyses, and other duties as assigned.

Position-Specific Details:

Appointment Type: This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.

Louisiana is a State as a Model Employer for People with Disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the Apply link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy, contact:
Danielle Martin
HR Analyst
Division of Administration/Office of Human Resources
Email: ...