Senior Compliance Officer

Job Title: Senior Compliance Officer

Department: Risk

Reports to: Director of Compliance

Hours per Week: 40 hrs./week Salary Exempt

Company Summary

Welcome to Financial Plus Credit Union (FPCU) 'The Place where its Possible.'

At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact.

Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU where you arent just making a living, but joining a PLACE where you can REACH your goals.

Position Summary

As a member of the compliance team, the Compliance Officer plays an instrumental part in the Credit Unions overall compliance with applicable rules, regulations, and statutory requirements. This position will be assisting with the Credit Unions compliance efforts, monitoring changes in laws, regulations and examination trends, conducting compliance reviews, and assisting in revision and implementation of policies and procedures. The Compliance Officer ensures the Credit Union complies with all federal and state laws and regulations including, but not limited to, the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls. Provides quality, professional service to external and internal members, and answers inquiries pertaining to the Credit Union's policies and procedures.

Essential Functions & Primary Responsibilities

• Tracks regulatory changes in laws, regulations, and examination trends and communicates with the Director of Compliance all relevant matters
• Assists with the Credit Unions compliance efforts in the revision and implementation of policies and procedures
• Works with the Director of Compliance to review reports which includes but are not limited to BSA, File Maintenance, Wire Transfers and CTRs promptly and accurately.
• Stays informed of developments and trends in Credit Union policies and related laws and regulations.
• Complies with operation risk-management procedures.
• Reviews promotional materials to assure compliance with regulations.
• Reviews Credit Union forms for adherence to applicable laws.
• Researches compliance questions from Credit Union personnel.
• Assists with correction of compliance violations which may include remediation of any audit and examinations findings.
• Assists in new product and services development to provide input regarding compliance concerns and recommendations.
• Assists the Director of Compliance with the implementation of any new projects which may include onboarding new vendors, products, services, technology or any relative compliance requirements.
• Assist and performs appropriate research and provides answers and/or solutions to compliance and legal related questions from across the organization, in a timely manner.
• Monitors and manages internal controls and procedures for complying with rules and regulations as part of the Compliance Program including highly confidential internal documents and data.
• Assists with reviewing, updating, and maintaining the Credit Unions Compliance Management System and conducting compliance reviews.
• As vendor relationship manager, monitors all vendor contracts and service agreements, hold vendors accountable for their actions, and perform detailed responsibilities as noted in our board-approved Vendor Management Program. Works with Director of Compliance to resolve any high level issues, discrepancies or concerns.
• Identifies and communicates regulatory compliance, deficiencies, or potential problems, and provides guidance in the development of alternative solutions.
• Ensures that the Credit Union's quality reputation is maintained and protected.
• Ensures that requests and questions are promptly and courteously resolved.
• Assists the Director of Compliance with reviews and updates to the BSA compliance software.
• Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations
• Perform other duties as assigned

Education & Qualifications

• Bachelors Degree in related field preferred.
• Three or more years of compliance or legal experience at a financial institution.
• CUCE/CUCO Certification is preferred.
• Strong analytical skills with the ability to make sound decisions.
• Ability to manage time and workload independently through good organizational skills.
• Strong attention to detail and accuracy.
• Ability to adhere to internal policies as well as external policies and regulations set forth by the NCUA.
• Self-motivation with the ability to effectively prioritize work.
• Ability to learn new tasks and processes quickly and efficiently.
• Excellent written and oral communication skills required.
• Proficiency in Microsoft Software.
• This position requires an understanding in basic computer skills including m365 suites.

Skills and Abilities

• Presents a positive and professional image to members through effective and courteous verbal and written communications
• Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation
• Ability to apply logical thinking to define problems, collect data, establish facts, and draw conclusions
• Ability to be mindfully flexible and willing to go with the flow
• Ability to deal with difficult concepts and complex variables
• Possess good interpersonal and verbal skills necessary to relate to and empathize with members, potential members and staff while maintaining a friendly, cheerful, and courteous demeanor throughout the workday. Maintain a positive attitude toward the members, employees, and the Credit Union.
• Possess ability to effectively compose professional documents and review documents for grammatical errors.
• Possess critical thinking and problem-solving skills to resolve issues and develop and improve Credit Union policies, procedures, and other documents and programs.
• Possesses a strong working knowledge of all Credit Union products and services including the rules and regulations, policies and procedures. Is motivated to independently acquire additional knowledge and/or training to stay current on all Credit Union products and services.
• Possess a proficient level of experience with the Credit Union's computer system and other programs such as; Windows, Word, Excel, Adobe and Outlook.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary work; sitting most of the time. Exerts up to 10+ pounds of force occasionally
• The noise level in the work environment is professional and typically moderate

This job Description is not a complete statement of all duties and responsibilities comprising this position.