Commercial Banking Relationship Manager

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be Americas Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and Its People

A Commercial Banking Relationship Manager is responsible for business development and relationship management with business clients. Your ability to develop customer relationships through friendly, courteous, and responsive service will be key. Promoting the Banks services to current and potential customers through local community events and developing strong relationships with referral sources in the community will be essential. You will be responsible for attracting new commercial banking clients through lending and deposit products within the greater Wilmington market.

What Youll Do at Live Oak

• Product Knowledge: Maintain a thorough understanding of the bank's products and services the bank is offering, including C&I, CRE, deposit, treasury, and private banking solutions

• Community Engagement : Participate in community events and networking activities to increase the bank's presence and awareness

• Sales Targets: Meet established sales goals through active participation in the sales management process

• Function as a team player: recognizing that all members of the team are vital to its success

• Deep understanding of financial products and services

• Generate deposits from area businesses, with a focus on non-interest-bearing accounts

• Identify quality C&I and CRE lending opportunities by analyzing applicants financial status, credit, and property evaluation to determine if loan requests meet the Banks lending criteria

• Prepare loan proposals reflecting structures that comply with Bank credit standards

• Recommend loans to credit committee for approval, including leading presentations and deal discussions; be prepared to defend structure and terms recommendations and answer questions from credit and leadership about the project, customer, and asset class

• Develop or expand industry expertise and maintain strong relationships within the assigned geographic market and those area business communities, particularly in the Banks asset class focus areas

• Attend any relevant community, trade shows, and industry events to build network and support business development

• Deep understanding of financial products and services

• Ability to identify and address key risk factors and recommend appropriate credit actions

• Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC

• Perform other duties as required

Required Experience

• Bachelor's degree or equivalent experience

• 7+ years of industry-related experience required with proven track record

• Formal sales or credit training

• Strong interpersonal skills to build and maintain strong client relationships

• Ability to work effectively with client support, product teams, and senior management

• Familiarity with banking regulations and compliance requirements

• Ability to travel

Preferred Experience

• Excellent verbal and written communication skills

• Sound judgment, detail-oriented

• PC proficiency

• In-depth knowledge of Bank lending policies, procedures, and criteria

Our Values

• Dedication: Possess a deep commitment to Live Oak Banks mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

• Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

• Respect: Treat everyone with courtesy, politeness, and kindness.

• Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit:

Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at HumanResources@liveoak.bank .

EEO is the Law

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.