ITM Member Specialist

At Cinfed Credit Union, we pride ourselves on being a member-first organization. As an employee, you’re a member too!

Our passion is helping our community and those who live in it. We’ve worked hard to create a work environment that is a community of its own and full of people who truly care for one another and want to see each other succeed. Our mission is to be the first choice in financial solutions, because we care about our members' success. We believe that what we do has an impact on our members' lives, and we are here to help them reach their financial goals.

Cinfed is searching for an ITM Member Specialist based at our Oakley Corporate Headquarters.

What we have to offer:

• A starting rate of $18.00 per hour
• Named a Cincinnati Top Workplace for 10 consecutive years; work in an environment where your co-workers really do love their jobs!
• 30 days of paid training
• Generous 401K match up to 6%
• PTO + up to 11 paid holidays
• Opportunities for advancement - we prioritize promoting from within
• Opportunities to volunteer in the community
• Health, Vision, and Dental insurance available
• Tuition reimbursement

An ideal candidate:

• Enjoys helping people and building relationships
• Has strong attention to detail; a focus on accuracy is essential
• Possesses excellent customer service/retail skills
• Thrives in a friendly, professional environment

Essential Functions Include:

• Developing professional & interpersonal relationships with members
• Actively promoting the credit union’s products and services

Required Experience:

• High school education or equivalent education is required
• Must be proficient in computer applications; possess good math skills; and possess a significant level of trust and diplomacy
• At least 6 months of similar or related experience is required

M-F work schedule (8:30-5, 8:30-6, or 9:30-6), ONLY (2) half Saturdays a month required (9a-1p)

Pre-employment background (credit, criminal, and drug) check required.

An Equal Opportunity – Affirmative Action Employer M/F/D/V