FIN Business Process Analyst 3

About Us:

• Act as a PeopleSoft Financial (FIN) Management and Product Specialist.
• Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations and Projects.
• Use business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
• Help manage the State's relationship with its ERP Managed Services Providers (MSP) to ensure that SLA's and other performance metrics are met.
• Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
• Gather and analyze information from stakeholders, business owners, customers and management.
• Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application.
• Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
• Identify risks and recommend changes related to processes, projects and procedures.
• Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
• Perform as liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members.
• Develop project plan with project manager or recommend approaches through defining tasks, leading meetings and other tasks to gather and coordinate activities for requirements gathering.
• Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
• Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
• Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
• Perform validation of solutions by analyzing the end product and specification requirements.
• Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
• Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams.
• Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
• Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.

Minimum Qualifications:

60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.

• Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
• Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
• Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology, Accounting and Finance, Computer Literacy, Interpreting Financial Statements, Active Learning, Verbal Communication, Written Communication

Knowledge, Skills and Abilities

Knowledge of:

• PeopleSoft ERP Operations Management
• Accounts Payable and Receivable
• Asset Management
• Billing
• General Ledger
• Budget Development
• Strategic Sourcing
• Supply Chain
• Travel and Expense
• Commitment Control
• Procurement
• Self Service
• Computer Science

Skill in:

• PeopleSoft Financial Management 9
• MS Office 365 suite (SharePoint, Teams, Outlook, PowerPoint, Visio, Word, Excel, etc.)
• Experience with SQL Server, MySQL, Oracle, or other specific SQL databases
• Application management/outsourcing experience (preferably Onshore)

Ability to:

• Communicate verbally and have written communication skills in large/complex organizations
• Utilize the Tier-One System Integrator firm providing PeopleSoft/Oracle professional services*
• Problem solve at all levels of an organization