Senior Employee Experience Manager (Compliance Governance & Operations Manager)
- TD Bank Expired
- Portland, Maine
- Full Time

This job ad was removed 1 day ago.
Job Description
at TD Bank in Portland, Maine, United States
Job DescriptionWork Location:
New York, New York, United States of America
Hours:
40
Pay Details:
$110,760 $178,880 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Business Management, Strategy & Support
Job Description:
Why Work with Us?
At TD Bank US Compliance, were on a mission to build a more resilient and scalable compliance risk management function. As part of our team, youll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program its about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the banks size, complexity, and risk profile. In this role, youll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, were looking for someone with an entrepreneurial mindset-someone who can roll up their sleeves, takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the banks compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, youll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. management areas, broader organization, and enterprise as appropriate.
The Employee Experience Senior Manager will lead and enhance the employee experience within the Compliance group. This role focuses on developing and managing employee experience programs and initiatives that foster enthusiasm, excitement, positive work environment, and a best in class culture with emphasis on the overall employee experience. Your focus will be to understand the needs of our growing department and develop and deliver strategies that align with the core values of the business while bolstering the employee experience. The ideal candidate will bring fresh perspectives and innovative ideas to re-energize the team, ensuring employees feel valued, supported, and equipped with the tools they need-whether in-office or hybrid. The candidate will have a proven track record of collaborating with senior executives across the organization to drive decision making and escalating risks when appropriate. The candidate will also have very strong written and verbal communication skills , which will be relied upon to disseminate program updates to senior leaders and the team. Key initiatives may include recognition events, employee surveys, employee onboarding, technology enablement, and enhancing day-to-day experiences. This independent role offers an opportunity for someone with strong problem-solving skills, creativity, and a passion for making work fun again. Internal knowledge is a plus, but external candidates with fresh ideas are encouraged to apply!
To Thrive In This Role, Youll Need
+ A people-first leader passionate about culture, connection, and community
+ Organized, detail-oriented and skilled at bringing structure to complexity
+ An excellent communicator and trusted collaborator across teams and levels
+ Experienced managing multiple office sites and hybrid work environments
+ Resourceful, proactive, and always focused on finding solutions
+ Strategic in mindset, but hands-on and willing to roll up your sleeves
+ Background in workplace operations, employee experience, events, or hospitality, with 7+ years experience, including team leadership
Primary responsibilities for this role include:
+ Owning the Employee Experience: Design and deliver inclusive and engaging workplace experiences that drive belonging, team cohesion, and employee satisfaction across the department.
+ Driving Workplace Strategy: Develop and execute scalable workplace programs that enable collaboration, innovation, and productivity, directly supporting team performance and retention.
+ Event Planning & Culture Activation: Plan and execute events (e.g. team offsites, volunteering, all-hands, celebrations, Employee Appreciation Week) that strengthen culture and foster employee connection across functions and locations.
+ Onboarding Partnership: Partner with HR to deliver smooth, high-impact onboarding experiences that help new hires feel welcomed, informed, and connected from day one. Ensure the entire department continues to operate as one cohesive unit, while it continues a significant expansion.
+ Survey Response Management & Implementation: Lead the organization in analyzing, understanding, and disseminating Pulse Survey results. Work with Pulse Champions to design and deliverable workplace enhancements to address employee survey responses.
The above details are specific to the role which is outlined in the general description below.
Job Summary
The Senior Manager, Business Management oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate.
Depth & Scope:
+ Oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope
+ Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
+ Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
+ Sets operational team direction and collaborate with others to execute on common goals
+ Focus on longer-range planning for functional area (e.g. 12 months or greater)
Education & Experience:
+ Undergraduate degree
+ 10+ years relevant experience
Customer Accountabilities:
+ Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
+ Oversees / leads / manages and plans a work activities that may require alignment across multiple areas
+ Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes acro
at TD Bank in Portland, Maine, United States
Job DescriptionWork Location:
New York, New York, United States of America
Hours:
40
Pay Details:
$110,760 $178,880 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Business Management, Strategy & Support
Job Description:
Why Work with Us?
At TD Bank US Compliance, were on a mission to build a more resilient and scalable compliance risk management function. As part of our team, youll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program its about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the banks size, complexity, and risk profile. In this role, youll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, were looking for someone with an entrepreneurial mindset-someone who can roll up their sleeves, takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the banks compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, youll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. management areas, broader organization, and enterprise as appropriate.
The Employee Experience Senior Manager will lead and enhance the employee experience within the Compliance group. This role focuses on developing and managing employee experience programs and initiatives that foster enthusiasm, excitement, positive work environment, and a best in class culture with emphasis on the overall employee experience. Your focus will be to understand the needs of our growing department and develop and deliver strategies that align with the core values of the business while bolstering the employee experience. The ideal candidate will bring fresh perspectives and innovative ideas to re-energize the team, ensuring employees feel valued, supported, and equipped with the tools they need-whether in-office or hybrid. The candidate will have a proven track record of collaborating with senior executives across the organization to drive decision making and escalating risks when appropriate. The candidate will also have very strong written and verbal communication skills , which will be relied upon to disseminate program updates to senior leaders and the team. Key initiatives may include recognition events, employee surveys, employee onboarding, technology enablement, and enhancing day-to-day experiences. This independent role offers an opportunity for someone with strong problem-solving skills, creativity, and a passion for making work fun again. Internal knowledge is a plus, but external candidates with fresh ideas are encouraged to apply!
To Thrive In This Role, Youll Need
+ A people-first leader passionate about culture, connection, and community
+ Organized, detail-oriented and skilled at bringing structure to complexity
+ An excellent communicator and trusted collaborator across teams and levels
+ Experienced managing multiple office sites and hybrid work environments
+ Resourceful, proactive, and always focused on finding solutions
+ Strategic in mindset, but hands-on and willing to roll up your sleeves
+ Background in workplace operations, employee experience, events, or hospitality, with 7+ years experience, including team leadership
Primary responsibilities for this role include:
+ Owning the Employee Experience: Design and deliver inclusive and engaging workplace experiences that drive belonging, team cohesion, and employee satisfaction across the department.
+ Driving Workplace Strategy: Develop and execute scalable workplace programs that enable collaboration, innovation, and productivity, directly supporting team performance and retention.
+ Event Planning & Culture Activation: Plan and execute events (e.g. team offsites, volunteering, all-hands, celebrations, Employee Appreciation Week) that strengthen culture and foster employee connection across functions and locations.
+ Onboarding Partnership: Partner with HR to deliver smooth, high-impact onboarding experiences that help new hires feel welcomed, informed, and connected from day one. Ensure the entire department continues to operate as one cohesive unit, while it continues a significant expansion.
+ Survey Response Management & Implementation: Lead the organization in analyzing, understanding, and disseminating Pulse Survey results. Work with Pulse Champions to design and deliverable workplace enhancements to address employee survey responses.
The above details are specific to the role which is outlined in the general description below.
Job Summary
The Senior Manager, Business Management oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate.
Depth & Scope:
+ Oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope
+ Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
+ Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
+ Sets operational team direction and collaborate with others to execute on common goals
+ Focus on longer-range planning for functional area (e.g. 12 months or greater)
Education & Experience:
+ Undergraduate degree
+ 10+ years relevant experience
Customer Accountabilities:
+ Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
+ Oversees / leads / manages and plans a work activities that may require alignment across multiple areas
+ Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes acro