Business Process Analyst 3

Under general direction, leads staff and analyzes business operations to determine areas to implement solutions through the use of information technology and reduce overall costs and/or provide efficiencies: uses business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions; identifies risks and recommends changes related to processes, projects, and procedures; makes recommendations for gains in efficiency or costs through implementation of information technology solutions; develops project plan with project manager or recommends approach through defining tasks, leading meetings, and other tasks to gather and coordinate activities for requirements gathering; completes business requirement documents, wireframes, requirement traceability matrices, and other deliverables, as needed.

Gathers and analyzes information from stakeholders, business owners, customers, and management; serves as liaison between various stakeholders, managing stake-holder expectations and ensuring successful communications between project team members.

Performs validation of solutions by analyzing the end product and specification requirements; plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation.

Performs other related duties as assigned (e.g., attends and participates in staff meetings; travels to attend meetings, conferences, and trainings; operates personal computer to produce correspondence, reports, and other documents; maintains logs, records, and files).

60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.

• Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
• Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
• Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology