Loan Specialist

HS Diploma 1+ years' experience customer service-related position Working knowledge of Excel, Word, and Access Experience with Auto Titles Attention to detail Professional written and verbal communication skills Plusses: Banking experience Experience with Consumer loan documents Experience with Fraud Claims DAY TO DAY: Analyze collateral documentation and loan information in the bank's servicing system (Hogan) and as needed, update collateral records in loan servicing system Follow up with business partners regarding missing or insufficient documents Research and verify lien position on UCCs and titles for loans secured by RVs, vehicles and boats and also analyze loan status to determine the appropriate resolution Prepare customer communication Manage workflow to ensure SLA's are met or exceeded.