Loan Administrator I

JOB SUMMARY

Provides centralized loan processing for agricultural, commercial and consumer loans. Prepares loan documents which are complete, accurate and compliant. Resolves loan documentation issues with lenders. This position requires a high degree of integrity, trust and confidentiality.

DUTIES AND RESPONSIBILITIES

Primary

• Prepare and process Consumer and Ag/Commercial loan documents following lending regulations, policies and procedures
• Board loans into core system after closing is complete and fund loans
• File all necessary documents to properly perfect collateral and file appropriate documents to release collateral upon loan payoff.
• Maintain electronic customer and loan files
• Work with Loan Administrator team to learn all types of loans including Participations, Real Estate, Farmer Mac, FSA, SBA, etc.
• Uphold confidentiality of customer conversations, information and proprietary bank information

Secondary

• Interact with County & State offices and Insurance Agents to obtain file documentation
• Expected to deliver consistent, superior customer service in accordance with BankNorth standards
• Responsible for general office duties, periodically answer phone and process the mail
• Prepare and distribute daily, weekly and monthly loan reports
• Professionally represent BankNorth in community affairs and civic organizations

Additional

• Follow established opening and closing procedures
• Complete required compliance and software training
• Participate in training and bank meetings as related to position

SKILL REQUIREMENTS

• Must exercise accuracy, alertness, good judgment, courtesy, tact, patience and professionalism
• Must, at all times, maintain confidentiality of the Bank’s records and customer transactions, as well as a high degree of personal integrity
• Must be able to speak effectively, actively listen and express thoughts in a clear, thorough manner
• Must be able to effectively share and explain pertinent information with bank employees
• Must be willing to collaborate and cooperate with others in the organization and possess effective working relationships with co-workers
• Must be able to demonstrate work stability, be self sufficient and self-motivating with satisfactory attendance/punctuality and an ability to be flexible in work schedule.
• Bachelor’s degree in business or finance preferred
• Two years loan processing or lending experience preferred
• Basic accounting required
• Have a good working knowledge of word processing and spreadsheet software

PHYSICAL DEMANDS

While performing the duties of this job, the employee is required to communicate effectively with others, stand and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects. The employee is frequently required to walk, sit and to reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. This position requires the ability to review and comprehend detailed documents and read computer screens.

WORK ENVIRONMENT

The work environment requires appropriate interaction with others. The noise level in the work environment is usually quiet.