Customer Service Jobs in Evansville, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Owensboro, KY (21 miles from Evansville, IN)
- 2 hours ago
- Owensboro, KY (21 miles from Evansville, IN)
- 2 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5240 Frederica St, Owensboro, KY...
- Newburgh, IN (8 miles from Evansville, IN)
- 9 days ago
- Newburgh, IN (8 miles from Evansville, IN)
- 9 days ago
Description At All Breed Pet Care, our associates are able to practice high-quality medicine in a spacious and newly renovated hospital with FIVE exam rooms and dedicated staff breakroom. Our...
We are looking for a sales-oriented professional to provide outstanding customer service in our commercial lending division....
Execution of Exceptional Client Experience Monitors and executes all tasks required to fulfill customers service plan/objectives and meet day-to-day inquiries from the client....
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service in our commercial lending division....
A Client Service Representative position is a key customer service position within the company....
Demographic Data for Evansville, IN
Moving to Evansville, IN? Find some basic demographic data about Evansville, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Evansville, IN
Highest Education Level
Customer Services in Evansville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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