Sales Jobs

Job Title: Call Center Representative Company: McGraw Hill Employees Federal Credit Union Location: East Windsor, NJ Description: Uses needs-identification questions and professional expertise to effectively cross-sell credit union products and services. Assists members with a wide variety of transactions, inquiries, complaints and information requests. Represents the credit union to members in a friendly, positive, and professional manner. Responds effectively to member problems and complaints. Refers members to the proper person for specific information and assistance when appropriate. Provides prompt, efficient, confidential and accurate service to members while processing their transactions. Processes account maintenance tasks such as stop payments, collections items, check orders, address changes, and other members requested items. Ability to close Share Savings and Checking Accounts. Corrects account errors and problems. Ensures that all available resource materials and options are utilized and exhausted whenever possible to arrive at a resolution. Maintains adequate supply of forms and documents to perform duties. Maintains a working knowledge of the credit union’s data processing system, including accessing information on the web and intranet. Follows all credit union policies and procedures. Understands credit union products and services thoroughly and can easily discuss the features and benefits of various products/services available. Handles members’ monetary transfers accurately, with attention to specific accounts being processed. Completes processing of all transactions and ensures an audit trail is available. Ensures the confidentiality of daily work and member information. Post daily mail payments. Ensures that work area, reports, correspondence and records are neatly and accurately maintained to present a favorable image of the Credit Union.

Job Title: Customer Service Representative for Leasing Company! Company: OfficeTeam Location: Crystal Lake, IL Description: Classification: Temporary Compensation: $11.75 to $13.00 per hour Financing company in McHenry county is seeking a customer service representative. Duties for this customer service position include following up with customers as well as lending companies in regards to leasing equipment. Client finances equipment for start up companies from machine tools to computers. Candidates will need to be detail oriented as you will communicate via e-mail and you will be typing letters. Looking for someone with leasing experience, who can multi-task, and prior customer service. Banking experience a plus. If you are interested in this customer service position please call Officeteam at Register to View . All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. OfficeTeam is the world's leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, we provide one of the industry's most competitive training, benefits and compensation packages. Contact us today at Register to View to learn why Fortune magazine just ranked us #1 in our industry on their list of America's Most Admired Companies. OfficeTeam is an Equal Opportunity Employer

Job Title: CUSTOMER SERVICE REPRESENTATIVE Company: QC Financial Services, Inc. Location: Houston, MO Description: Quik Cash, a growing consumer lending company is looking for an energetic, positive: Customer Service Representative to join our team in the HOUSTON, MO area. This is an entry-level position that has great management potential for the right person! We are looking for an individual with a strong customer focus, work ethic and team player! Competitive base pay plus performance based bonus plan that is paid monthly! Job duties include: conducting customer transactions, assisting with collections on past due loans, and ensuring loans are in compliance with company and federal, state, and local laws. If you have strong customer service skills, and experience in banking, retail, rent-to-own, consumer lending, or collections - we want to talk to you! Why wait? Apply today and start a career tomorrow! Requirements The ideal candidate will have: strong customer service skills, previous payday loans experience, cash handling experience, experience in collections, retail or restaurant service experience, reliable transportation, and be able to work with minimal supervision.

Job Title: LEAD CUSTOMER SERVICE REPRESENTATIVE (Teller) Company: Fifth Third Bank Location: Kalamazoo, MI Description: Employment Type: Regular Full/Part Time: Full Time FLSA Status: Non-Exempt Division: Retail Location: BURDICK/CROSSTOWN BC, KALAMAZOO, MI GENERAL FUNCTION: Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public. Function in a Senior Customer Service Representative capacity performing the most complex duties of a CSR, exercising considerable independent judgment. ESSENTIAL DUTIES & RESPONSIBILITIES: Perform daily office responsibilities such as, account transactions, account maintenance, customer correspondence, balancing consistently, and completing delegated reports and projects as scheduled. Handle various branch tasks daily, in addition to customer activity, such as, balance and monitor cash items, credit holdover accounts, prepare statement of condition, order and prepare cash shipments and prepare collection items. Promote good customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base. Consistently meet or exceed sales goals as set by banking center management for an advanced level of CSR. Maintain a balancing record that is in line with policy; have the ability to find and correct outages and to enlist help as needed for more difficult errors. Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. Initiate sales and be capable of effectively cross-selling bank products and services to customers, so that personal and bank goals are consistently met and/or exceeded. Handle complex customer problems with professionalism. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. Maintain a position of trust and responsibility by keeping all customer business confidential. Assist as needed in the opening of new accounts and Safe Deposit Boxes. Perform in the role of training and development personnel for new CSR's and /or existing CSR's as needed; help to identify any other CSR's who are capable of training new staff members. As, Lead, monitor the operation behind the CSR line; delegate work and take issues to management as needed. As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and banking center procedures; assist management in keeping CSR's up-to-date as requested. Lead and motivate CSR team in sales efforts towards reaching banking center goals.     Job Requirements   MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform basic math functions. Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to perform duties with minimal supervision, which is usually acquired with minimum of 3 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision making and higher level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

Job Title: Customer Service Representative-PT Company: Check N Go Location: Boise, ID Description: Traditional Retail Wearing You Down? Midnight Madness sales?  2:00am Closing shifts?  Never having a weekend off?  Working every Holiday?  If you answered yes to any of these questions then we are the Company for you! Check ‘n Go has been a leader in the financial services arena for over 12 years, staying ahead of the competition by aggressively changing the way we do business to provide top-notch service to our customers and our Associates.  We have 1300+ locations in 33 States and the District of Columbia, and we continue to grow…the career opportunities are limitless!  Opportunities are available for talented…·        Customer Service Representative-PT You’ll gain…·        Fun & rewarding career opportunities with advancement possibilities.·        Retail work hours that actually fit your life and family…flexible schedules and NO Sundays.·        Competitive pay based on experience In return we ask for…·       Top-notch customer service·       Previous experience in finance and collections, customer service, retail, banking, hospitality or other service driven industry a plus·       Collections & cash handling experience preferred·       Basic math skills (all candidates must successfully complete a basic math skills assessment)·        Your own personal transportation & a valid driver’s license required. No education requirement We’d love to tell you more… If you’re interested in further exploring opportunities, submit your resume, including salary requirements.  $9.00 per hour, bilingual helpful but not required, multiple store opportunities in Boise, Meridian, Nampa and/or Caldwell, PT Benefits (Medical) available. Equal Opportunity Employer Check `n Go is an Equal Opportunity Employer

Job Title: Customer Service Representative - Spanish Company: Peachtree Recruiting Location: Saint Louis, MO Description: - Serve as day-to-day focal point for customer issues, concerns, and needs relative to core application and products - Work with issuers, acquirers, and processors in all regions to complete service inquiries about MasterCard core applications and products- Resolve issues in a timely manner that meet or exceed customer expectations- Interface with a variety of internal departments, including regional office directors to resolve customer inquiries- Potential on-site visits with customers for training and education needs- Support Strategic Operations with operational/business needs- Look for opportunities to grow MasterCard revenue by cross-selling MasterCard tools and services- Representation on internal GTO projects guaranteeing customer 'voice' is taken into account prior to implementation- Identify and deliver against business and corporate objectives, opportunities, and commitmentsExperience Required:- Individuals must possess and demonstrate outstanding interpersonal and negotiation skills- Demonstrable teamwork skills- Must be articulate and creative- Ability to grasp technology details and translate them into solutions to problems and/or identify business opportunities- Knowledge and demonstrable application of customer service principles and financial industry/banking operations and business practices- Customer service experience necessary- Analytical/problem solving and planning skills required- Knowledge of MasterCard/GTO products, services and technology offerings desirable- Global/cultural sensitivity; Foreign language capability desirable but not required for all positions (Spanish Preferred)Directly reports to Customer Operation ServicesCollege education or equivalent work experience with emphasis on business, and information technology and/or bankcard industry experience.

Job Title: FINANCIAL SALES/CUSTOMER SERVICE - PHONE BANKER Company: Wells Fargo Location: RENO, NV Description: Job Description: Wells Fargo, one of the top ten stable banks in today's financial lanscape is looking for career oreinted candidates that have sales and customer service experience. Our elete training program will position you for a career path in financial services. If you are looking for that door opened into a career and not just another JOB, then come join us within the Customer Sales and Service organization as a Phone Banker today!Minimum Qualifications: Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customers relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries. Our Phone Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position. Day and Mid-Day shifts available, 8-430PM and 10-630PM Day TRAINING CLASS STARTS 10/27/08 M-F 11-7PMPreferred Skills: Minimum of 1 year CUSTOMER SERVICE experience Minimum of 6 months SALES experience Call center experience Banking experience Must be able to pass a background check for bonding purposesWellsfargo is an Afirmative Action/Equal Opportunity Employer

Job Title: Customer Service Representative - Spring, TX Company: Liberty Mutual Group Location: Kingwood, TX Description: Advance your Customer Service career at Liberty Mutual. For the second consecutive year Liberty Mutual was certified by J.D. Power and Associates for "An Outstanding Customer Service Experience". During the J.D. Power and Associates survey customers gave Liberty Mutual high scores for representatives’ courtesy, knowledge, concern, useful information, and overall service. As a Liberty Mutual Customer Service Representative, you will be a key point of contact for our customers, answer questions, addressing concerns, and supporting Liberty Mutual's mission of "helping people live safer, more secure lives. Our success depends on delighting our customers, and each day our customer service professionals live up to that responsibility. As a Customer Service Representative, you will perform a full range of customer service activities such as obtaining information from policy holder callers, responding to inquiries or problems and explaining processing procedures. Responsibilities: Provide exceptional customer service by responding to all inbound customer calls and written correspondences. Build rapport with each customer. Actively listen to customers requests and inquires. Retain policyholders who inquire about canceling through open listening, negotiation and policy review. Proactively identify and communicate policy transactions and impact to customer billing. Evaluate and make decisions regarding exceptions to payment plan and fees. Make alternate payment arrangements. Manage and utilize time effectives to ensure department meets requires service levels for improved customer satisfaction results. SKILLS REQUIRED Qualifications: Associates degree in business related field or equivalent training or a minimum of 6 months related work experience. Prior customer service experience is preferred. Appropriate licenses upon hiring/training, along with passing a Proficiency Assessment required. Knowledge of insurance products, plan and programs in a customer service environment a plus. Excellent communication and interpersonal skills are required. Ability to review, record and organize data from a variety of sources with no prescribed format is essential. Spanish bilingual preferred Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following : 401K and Company paid pension plan Medical coverage Dental coverage Paid time-off Pay-for-Performance Discounts on automobile and homeowner's insurance Discount fitness memberships Flexible spending accounts Tuition reimbursement Vision care coverage Work/Life resources Credit Union membership Employee and Dependent life insurance Disability insurance Long-term care insurance Overview: We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way We believe that the Company’s success is inextricably linked to our employees’ satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success. We believe our employees take pride in knowing that they help people live safer more secure lives everyday. Responsibility. What's your policy?

Job Title: Customer Service Representative Company: MetLife Location: Bridgewater, NJ Description: MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a Customer Service Representative in Bridgewater, NJ! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans. MetLife’s responsiveness to the needs of both clients and employees is a direct result of one of the core company values– People Count.This position provides quality service to our internal/external customers and assists in achieving and maintaining unit objectives. Associate will be responsible for all administrative processes and procedures for both new business processing and ongoing service. The associate will be accountable for efficient and effective processing and tracking of all related activities in order to positively impact the business objectives defined. The associate will be responsible for providing support to the Critical Illness call centers regarding questions relative to eligibility, billing and/or claims for both Individual and Institutional distributions. Major Duties and Functions Include: Responsible for all new business processing for Institutional Business and performing underwriting tasks on basic processing of applications. Performing data entry functions, which include but are not limited to customer information related to policy applications and enrollment forms. Resolve and recommend solutions to customer related issues immediately Generate correspondence related to the product in regards to customer relations Support all claim inquiries initiated from CII call centers for both distributions. Handle all escalated calls from the Tulsa and Dayton call centers and process referrals Handle all outbound calls needed in regards to the product servicing Provide administrative assistance to CII Claims department regarding initial case set-up for all critical illness claims reported. What You Need to Succeed: Excellent customer service skills Excellent verbal and written communication skills Ability to establish business relationships Knowledge of the Institutional distribution segment Ability to multi-task Excellent organizational skills and attention to detail Excellent analytical and research skills Positive thinker and self motivator Proficient in Word and Excel Flexibility to handle all types of assignments and ability to adapt to and work effectively with a variety of situations, individuals and groups. Work shouldn’t be something you do just to make ends meet. It should provide satisfaction…and an opportunity to make a difference.MetLife… where work meets life!Do YOU have what it takes to join a Major Force in Financial Services: Investments, Financial Advice, Banking and Insurance?If so respond TODAY!For immediate consideration, please APPLY ONLINE to submit your resume! MetLife is an Equal Opportunity Employer

Job Title: Customer Service Representative - Company: Location: colorado springs, CO Description: Position Duties & Responsibilities Provide excellent customer service to our cardholders by answering questions accurately regarding their accounts. Make follow up call to cardholders with any researched information regarding their account. Complete special projects as provided by supervisor. Outbound calls to cardholders who have closed account to try and reinstate account Send letters to cardholders when requested (e.g. dispute, closure letters) Provide cardholder information for credit line increase request and application request for Credit department. Provide balance transfer request to credit. Provide pin request and card request to security Provide convenience check request to operations Process cardholder phone pay Complete Banker?s Training courses Process daily customer service mail Attend and participate in team meetings Be willing to assist other team members while working toward common goals. Education, Experience and Skills Requirements High School Education or equivalent Customer Service experience Good communication skills Proficiency with personal computers, Windows Ability to Type Knowledge of office machines, fax, copy machines etc Ability to work independently as well as in a team environment Organizational and time management skills Background investigation, credit check and physical required as a condition of employment. Location: Colorado Springs Compensation: . Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.