Collections Specialist Jobs

Job Title: Collections Associate Company: Location: Minneapolis, mn Description: Ameriprise Financial has more than 110 years of history providing financial solutions to help clients plan for and achieve their financial objectives. Based in Minneapolis, Ameriprise Financial is a leading financial planning and services company with approximately 10,000 financial advisors providing solutions for clients? asset accumulation, income management and insurance protection needs. Our financial advisors deliver tailored solutions to clients through a comprehensive and personalized financial planning approach built on a long-term relationship with a knowledgeable advisor. We specialize in meeting the retirement-related financial needs of the mass affluent and affluent. As a Collection Associate you will be responsible for handling incoming calls from clients; as well as make make outbound calls to offer payment solutions to ensure successful collections. You will: - Perform Monetary and Non-Monetary transactions on loan accounts and any additional related tasks of the data processing functions.- Provide effective collaborative support to the Lending Team. A working knowledge of banking regulations as related to an FSB.- Cross-train learning all processes in a multi-functional team.- Work with all levels of management.- Gain and maintain a working knowledge of department policies and procedures.- Works within well-defined processes and procedures. Works under supervision. Works with internal partners to solve problems.- Outbound and inbound customer communications via telephone, written correspondence and fax. - Significant customer and internal communication skills are required in order to compose correspondence and interact effectively.- Communication between associates is crucial.- Processing of Bankruptcy, Probate and Debt resolution claims. Required Skills: - 2+ years Collections experience.- 2+ years banking and/or financial industry desired.- Strong knowledge of FDCPA laws and regulations. - Work a flexible work schedule between the hours of 8:00am-8:00pm weekdays as well as 8am-12pm Weekends- Demonstrates written and oral communication skills.- Evidence of knowledge of spreadsheet, process flow and letter creation required.- Strong PC skills (ie, Excel, Word and Microsoft Office).- Must be detail oriented and accurate. Ameriprise Financial Services, Inc., Member FINRA and SIPC, is an equal opportunity employer. 2009 Ameriprise Financial, Inc. All rights reserved. Click Here To Apply Education: Bachelors degree Status: Full-time Location: Minneapolis Post ID: 4614027

Job Title: Collections Specialist Company: Robert Half Finance & Accounting Location: Woodbridge, NJ Description: Collections Specialist JobId: 02720-112588 City: Woodbridge State: NJ Zip Code: 07095 Description: Retail bank based in Woodbridge, NJ is seeking an experienced Collections Specialist. The ideal candidate will have prior retail collections experience in the banking, mortgage or credit union industries. Individual will be responsible for coordinating the collections process on overdue consumer, real estate, auto loan and credit card accounts, skip-tracing on loan accounts, file claims and coordinate with trustees for bankruptcies. The individual will also deal with repossessions foreclosures and bankruptcy management. Will pay to $38 -$42k. To be considered, email your resume to Register to View at Register to View .

Job Title: Collections Specialist Company: Americhoice Federal Credit Union Location: Mechanicsburg, PA Description: BANKING/FINANCE A local $165 million credit union is looking for an exceptional individual who is motivated, organized and enjoys working with people to fill the following position: COLLECTIONS SPECIALIST Experienced full time collector to handle past due accounts. Collectors are responsible for contacting members via telephone, notices, correspondence and personal contact to follow up on past due accounts and work with members to find acceptable solutions. Our collectors are also responsible for liquidation of collateral. Attention to details, excellent interpersonal and communication skills, and diplomacy in interacting with members is a must. Experience in credit and collection and working knowledge of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and local, state, and federal laws concerning collection activities is desired. Position requires basic proficiency with computers. Excellent work environment and benefits, including 401K. Submit resume with salary requirements to: AmeriChoice Federal Credit Union 2175 Bumble Bee Hollow Road Mechanicsburg, PA 17055 Attn: Human Resources FAX: Register to View Email: Register to View americhoice.org EOE

Job Title: Customer Support Specialist. ( Collections). Pay:$14/hr Company: Nauticasoft Location: Schaumburg, IL Description: Customer Support Specialist. ( Collections). Pay:$14/hr W2. Nauticasoft invites resumes from customer support specialist with collections experience. Pay:$14.00/hr on W2. Location: Schaumburg, IL. Candidate must be legally authorized to work on W2 with out sponsorship. (EOE). 1099 or corp-to-corp candidates are NOT eligible for this position. No solicitations or 'hotlists' please. H1b candidates please excuse. If you meet the below skills please send your resume to Register to View Responsible for collecting on delinquent accounts and performing other functions as directed by the Loss Prevention manager. FORMAL EDUCATION/KNOWLEDGE/EXPERIENCE: Requires a school diploma or equivalent and a minimum of 2 years collections experience with a financial institution. Knowledge of credit union operations, loan and collection policies, government laws and regulations desired. SPECIFIC SKILLS: 1. Excellent communication, interpersonal, and member service skills. 2. Able to deal with people in crisis (e.g. bankruptcy, disability, unemployment, fraud) 3. Detail oriented with a high degree of accuracy and quality. 4. Maintains a high level of confidentiality. 5. Working knowledge of word processing, spreadsheet and collection software applications is required. 6. Ability to manage multiple tasks in a fast-paced environment with limited supervision ESSENTIAL or FUNDAMENTAL JOB DUTIES/RESPONSIBILITIES: 1. Support negative share collection efforts including closing accounts when necessary. 2. Contact members by telephone and mail. 3. Work with members directly on credit and debit card disputes to gather the necessary information to prepare and deliver dispute packets to the debit and credit card processors. 4. Process bond and payment protection claims. 5. Review all fraud alerts to determine member impact. 6. Research payroll deductions, automatic payment transfers, and changes as to their impact of the status of repayment. 7. Investigate and correct discrepancies on credit bureau reports. 8. Perform operator duties to redirect incoming calls to the credit union. 9. Gather information through various sources and prepare management reports. 10. Prepare accounts for charge off. 11. Other duties as assigned by the Loss Prevention Manager. Nauticasoft is an equal opportunity employoer. We welcome and encourage employee diversity. To learn more please visit us at www.nauticasoft.com

Job Title: Collections Specialist (3404535) Company: Wells Fargo Location: Las Vegas, NV Description: Job_Posting_Title: Collections Specialist Requisition_Number: 3404535 Executive Org_Description: COMMUNITY BKG Schedule Type: Regular Scheduled Hours: 40 State: NV City: LAS VEGAS Zip_Code: 89119 Job_Contact_Company: Wells Fargo Job Description: Wells Fargo Dealer Services, the nation's #2 auto lender and the #1 used car lender, is a subsidiary of Wells Fargo Bank, N.A. With regional offices serving 47 states nationwide, we offer an integrated dealer services solution designed to help dealers sell more vehicles, more profitably. We provide a broad credit spectrum of lending to the auto industry, commercial, real estate and floorplan financing, and an array of banking services through Wells Fargo Bank. N.A. We offer F&I aftermarket products and services through Warranty Solutions, a member of the Wells Fargo family of companies. Wells Fargo Dealer Services has relationships with over 11,000 auto dealers and a consumer loan portfolio of $31.3 billion. Mitigates losses by collecting on the highest degree of designated high risk delinquent accounts. Locates customers and collateral through advanced skip trace techniques. Maintains good customer relations with borrowers and effectively solves problems in an effort to resolve account delinquency and prevent losses. Ensures proper vendor and expense management in an effort to achieve company goals. DUTIES - Properly works assigned accounts to locate the customer and/or collateral by performing advanced loss prevention activities (i.e. basic and advanced skip tracing with the use of internal and external resources including business partners and interpersonal skills). Negotiates account resolution, accurately inputs and documents all actions within the collections system on an -as happens- basis. - Serves as a subject matter expert and may provide training and development to the Collector 3. May be required to support other queues within the department to facilitate teamwork. - Ensures proper vendor and expense management. Monitors and measures performance of third party repo agents and other outside vendors to ensure company goals are achieved in the most cost effective manner. - Ensures all company policies and procedures are adhered to. Alerts management of potential risk exposure. Basic Qualifications: 3+ years experience in a direct customer contact, service, collections or sales environment including a minimum of 2+ years collections experience. Minimum Qualifications: - High School or equivalent certificate required. - Typically requires a minimum of two plus years collections experience. Previous auto collection experience preferred. - Supervisory or lead experience a plus. - Strong skip tracing skills required. - Excellent communications skills required. - Must have some knowledge of the Fair Debt Collection Privacy Act (FDCPA). WORK HOURS Monday - Friday 3 DAYS: 8 am - 5 pm 2 DAYS: 12 pm - 9 pm **MUST BE AVAILABLE EVERY OTHER SATURDAY - hours may vary due to business needs** How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3404535. WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V. 3404535

Job Title: Collections Representative I Company: Branch Banking and Trust Company Location: Lumberton, NC Description: Line of Business: CALL CENTER Job Category: Pending Categorization Primary Purpose: Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off. THIS IS A PIPELINE POSITION IN ORDER TO GET A QUALIFIED POOL OF APLICANTS.Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other Duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. 2. Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally. 3. Determine cause of delinquency and best course of action to assist delinquent customer. 4. Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, "scratch pad" entries, etc. in the collection system. 5. Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable. 6. Order updated credit bureau report or initiate skip tracing process in accordance with established standards. 7. Review files from Loan Services in accordance with established standards, if applicable. 8. Initiate deferrals on accounts based upon written policy guidelines. 9. Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards. 10. Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures. 11. Ensure that appropriate letters are sent to debtors. 12. Process customers' payments through electronic draft, if applicable. 13. Process account maintenance transactions according to established guidelines. Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma or equivalent 2. Good verbal and written communication skills 3. Good decision-making and problem-solving skills 4. Good time management/organizational skills 5. Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint 6. Ability to work in a team environment 7. Ability to work flexible schedule, including overtime as needed Desired Skills: 1. Previous customer service, collections, or sales experience 2. Bilingual HOURS: 11 am to 9 pm Monday through Wednesday; one dept. works Noon until 10 pm one day per week; Thursday 8 am to 5 pm; Friday OFF with mandatory OT occasionally; Sat/Sun alternating days, ex., Saturday 8 am to 1 pm; Sunday 4 pm to 9 pm.

Job Title: Collections Specialist  Company: Spherion Location: Kalamazoo, MI Description: Company: Spherion Job Title: Collections Specialist Jobid: spherion-J8E55B62X69WVX71NZ6 Job Location: Kalamazoo, MI, 49008, USA Description: Spherion Staffing Services Location: US-MI-Kalamazoo Loading Map... Salary/Wage: $12.00 - $13.00 /Hour Status: Contractor Job Category: Banking Customer Service Telecommunications Job ID: Register to View Career Level: 1 to 2 years No Email: Not Available Report It Collections Specialist Collections Specialist I OUTSTANDING OPPORTUNITY FOR COLLECTIONS SPECIALISTS!! With Flexible Hours and Excellent Pay DON'T LET THIS GREAT OPPORTUNITY PASS YOU BY This is theOPPORTUNITYfor youTO JOINone of the nation's most prominent companies in a Collections role. Spherion in partnership with our client company is seeking the BEST of the BEST Collections Specialists to be a part of our team. Grow your career with Spherion.We are committed to your growth and career development! This Position is Responsible For: Monitoring loan accounts to ensure appropriate reflection of payments and delinquencies. Ensuring foreclosure deadlines are met, while complying with investor and insurer regulations. Setting up and preparing new account files. Maintaining files and reports: includes filing, copying and updating customer information. Reviewing and verifying documents for completion, accuracy and validity of information. Filing and coordinating final settlement and collection of all mortgage insurance claim proceeds for all cases that were foreclosed, third party sales, deed-in-lieu, and short payoffs. Accurately monitoring, tracking and implementing all aspects of the foreclosure process. Assisting customers with questions regarding delinquent payments, penalties, and disbursements. Producing correspondence used for collecting, disbursing, and recording mortgage payments. When applying to this ad, please take the time to register online atwww.spherioncareers.comand use reference # Register to View when prompted. Also, e-mail your resume as a MS Word attachment to[Click Here to Email Your Resum]. Please be sure to use reference # Register to View in the subject line. Submit resume to:Not Available Minimum Qualifications include: Strong oral and written communication skills and above average customer service skills. Advanced in Microsoft Excel and Proficient in Outlook and Word. At least 1-2 year(s) of experience in collections and/or servicing experience. Ability multi-task and the initiative to take on special projects. Must have a high school diploma or equivalent. Must have clean criminal background and good credit. Must be able to work a flexible schedule (includes weekends and/or holidays). Compensation and Benefits: In addition to the stability and security you receive by working for a leader in customer service, Spherion offers you a comprehensive benefits package, including competitive pay and a chance to start a great career. 1stfull-time shifts available. EEO/AA/ADA If this describes the opportunity you are looking for APPLY NOW - We would like to speak with you! For immediate consideration, click on the APPLY NOW button - and you will be connected to our career site where you will complete an online application and assessment to determine how well you match the qualifications for this position as well as other available job opportunities!

Job Title: Collections Specialist - Company: AppleOne Location: Pleasanton, CA Description: Duties to include, but not limited to: monitor foreclosure process, manage own foreclosure portfolio, ensure foreclosures are completed timely, protect company interest at a Sr. foreclosure sale, and work with vendors. Fully qualified collector with minimum of Collector 3 level skills. Specializes in one or more collections areas in which legal action may be necessary, including but not limited to: probate, bankruptcy, foreclosure or repossession. In addition to Collector 3 level responsibilities: assigns accounts to court process, develops location information about debtors for purpose of collecting past due payments. May work on special projects. Basic Qualifications 3+ years experience in a direct customer contact, service, collections or sales environment including a minimum of 2+ years collections experience. Minimum Qualifications 3 - 5 years experience in a collection environment. Ability to work in a fast paced environment. Excellent prioritization and communication skills. Strong understanding of the foreclosure process from a junior lien perspective as well as understanding of mortgage banking. Ability to work well with others and complete assigned tasks and projects within stringent deadlines. Works well under minimal supervision. Is dependable, professional, and manages time well. You can view all of our jobs online at http://www.appleone.com/?sc=11&id=544706

Job Title: Credit Union Collection Representative Company: F. Hoffmann-La Roche Ltd Location: Nutley, NJ Description: At Roche, 80,000 people across 150 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity, and on seeing each other's differences as an advantage. To innovate healthcare, Roche has ambitious plans to keep learning and growing and is seeking people who have the same goals for themselves. The Position Responsibilities include, but are not limited to the following: Monitors delinquent loan accounts until brought current or resolved, utilizing approved methodology in accordance with Regulatory Compliance and Internal Policy and Procedures. Maintains accurate records by documenting phone conversations and adhering to established follow-up systems. Maintains and adjusts loan accounts on credit union data processing system and 3rd party vendor's account information system. Initiates and maintains legal accounts, bankrupt accounts and those accounts placed for third party collections. Interacts with 3rd party collection agencies, attorneys and courts. Who you are You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point.This position requires 1-2 years full-time collection experience in a consumer lending environment. The qualified individual must possess strong written and verbal communication skills, negotiation skills and established track record as an effective consumer loan collector.The next step is yours. To apply today, click on the "Apply online" button below.Roche is an Equal Opportunity Employer

Job Title: Collection Specialist Company: Pioneer Services Location: Las Vegas, NV Description: Collection SpecialistLocation: Las Vegas, NVSalary Range: Grade 4Benefits: Competitive hourly rate and monthly bonus plan, complete benefits package including health, dental, life insurance, AD&D insurance, profit sharing and 401(k) with excellent company match program, paid time off, plus a business casual environmentEmployment Type: Full TimeDepartment: Las Vegas BranchDescription: Pioneer Services, the Military Banking Division of MidCountry Bank, has an opening for a Collection Specialist.As a Collection Specialist, you are responsible for effective resolution of customer delinquency and the collections activity for all assigned accounts. The position exists to provide reduction of portfolio delinquency and minimize company charge-offs.Qualifications* Minimum of two years experience and a proven track record of success in high delinquency collections, including charge offs and skip tracing.* Strong listening and verbal communication skills* Proficient at probing and problem resolution* Good Math Skills to help negotiate payment arrangements* Team oriented in helping to cover queues* Collections team lead experience a plus* Military experience a plus* Willing to work flexible schedules