Change Analyst Jobs

Job Title: Card Operations Analyst Company: Planet Payment, Inc Location: Long Beach, NY Description: Planet Payment Inc. is a multi-currency payment processor providing services to international Banks, Processors and Merchants to accept, process and reconcile credit card transactions in multiple currencies.  Due to our dynamic growth we are currently seeking a Operations Analyst for immediate hire at our Long Beach (Long Island), New York office.This position will be key team member in the Business Operations department. We provide processing services to banks and merchants globally and the responsibilities of this position includes the daily “checks & balances" of our acquiring environment which involves monitoring settlement and clearing, transaction processing problem analysis and resolution, report/data analytics (using Excel), dealing with external clients/vendors and the ongoing maintenance of departmental process and procedural documentation.  The Card Operations Analyst will work in the team that is responsible for the day to day Business Operations function. Activities include the daily "checks & balances" of the acquiring environment which includes bank setup processes, managing settlement and clearing, dealing with external clients and vendors and the ongoing maintenance of departmental process and procedural  documentation. Experience:*        Must have a minimum of  3 years in an Operations environment within a bank card Acquiring environment*        Must have a working knowledge of bank card authorization, settlement & clearing, Interchange and Dispute Resolution.*        Must have working knowledge of Card Association compliance, regulations and release documentation.*        Must be proficient w/ Excel.Responsibilities:*        Will assume a key role in the day-to-day running of the business operations environment*        Ensure the client's business reconciles on a day-to-day basis*        Ensure client service levels are met including such items as file and report delivery.*        Manage content of the Operations "Runbook" and other procedural documents with the technical writer.*        Ensure correct Interchange setup through new implementations, ongoing portfolio monitoring and compliance changes*        Ensure all monitoring procedures and other guidelines are followed*        Manage ticket tracking software, including communication regarding usage and ticket reporting*        Ensure appropriate client support processes and resources are in place at all times*        Liaise with other teams such as Project Management*        Ensure appropriate Problem Management & Resolution processes are in place to ensure a high level of service*        Other duties/projects as assigned

Job Title: Programmer/ Operations Analyst Company: AMERICHOICE FEDERAL CREDIT UNION Location: Mechanicsburg, PA Description: PROGRAMMER/ OPERATIONS ANALYST Growing $165 million federal credit union is looking for a professional, courteous decision maker with experience or training in designing, writing and modifying programs and reports and performing analysis, implementation and support of computer operations tasks. Job requirements: Proficiency in programming in at least two languages. Willingness to learn a new computer language. Ability to document processes and procedures to comply with standards . Skills preferred: Knowledge and/or experience with AIX, Windows OS's. Knowledge of HTML, JavaScript and C language. For further qualifications and responsibilities visit www.americhoice.org . Excellent work environment and benefits, including medical, dental, vision and 401K. Submit resume with salary requirements to: Human Resources AmeriChoice Federal Credit Union 2175 Bumble Bee Hollow Road Mechanicsburg, PA 17055 Register to View americhoice.org FAX: Register to View EOE

Job Title: Bank Operations Analyst Company: Summit Staffing, LLC Location: Los Angeles, CA Description: Looking for dynamic Operations Analyst for prestigious private bank Company Background: Our client represents a distinctive model in private banking and wealth management. With a sharp focus on extraordinary, personalized service, they address the needs of their private banking clientele with products that are flexibly delivered in a timely manner. Services include private banking, private business banking, real estate lending, wealth management, and trust services delivered through a team of highly-experienced financial professionals. Job Description: As an operations analyst you will serve as a dedicated resource for the retail - deposits business unit, acting as the liaison between the operational unit and the retail branches and management teams. This is a dynamic position which goes beyond strictly operations, but also entails training and development in physical offices, providing a challenging opportunity. College education preferred. DUTIES & RESPONSIBILITIES 1. Perform Operations Evaluations on Preferred Banking Offices to ensure policies and procedures are followed, identify operational deficiencies, provide training, support and guidance, as required. 2. Implement a remedial process with a focus on all deficient categories identified on the respective office evaluation consisting of three phases: I. Document & Repair - a. Develop and monitor a progress report on all open-issues. b. Two weeks following the issuance of the Evaluation Report, validate whether office personnel has begun the rectification process. c. Organize training and development session and target weak areas identified during current evaluation and prior audit report, collaboratively. II. Training & Development - a. Engage in 1 - 2 day consultation sessions with each banker with an emphasis on pre-determined topics. b. Address any questions and perform operations assessment. III. 30 Day Certification - a. Perform a final review of rectified items. b. Schedule a final conference call to address open-issues. c. Request certification from Manager and his/her team to affirm their understanding and compliance with policies and procedures. 3. Exercise discretion and judgment to communicate evaluation results to unit manager as needed and relay feedback to respective Office Manager. Comply with bank operating policies and procedures. 4. Work closely with office and management to ensure a high level of support and communication on all operational issues 5. Actively participate in office team meetings to discuss bank operating policy and procedure updates as needed by request. 6. Monitor, consolidate and archive active and pending reports as necessary. 7. Familiarize and review all policy and procedure updates published in the manual. 8. Assist in the review and revision of policies and procedures as directed. 9. Responsible for the documenting and reporting of evaluation progress to the unit manager. 10. Interact with partners of various lines of business on ad-hoc projects assigned by manager 11. Provide back-up coverage to other Operations Analyst in periods of absence. 12. Perform other duties as directed by bank management.

Job Title: Senior Operations Analyst - Home Lending - Columbus Company: J.P. Morgan Chase Location: Columbus, OH Description: Description:Essential communication, procedures and workplace resources are made available to Customer Facing Agents in Servicing and Default on the InfoSource intranet site. This position is responsible for the formatting, designing and publishing of this information. Responsibilities include:· Partner with Content Managers who will provide written materials for formatting, design and publishing of all materials for InfoSource.· Format and/or convert information to HTML using free-form and defined templates.· Incorporate standard functionality, search features, toggles, etc to all communication ensuring a positive end user experience.· Ensure the publication of timely, accurate and functional content.· Design and implement enhancements to existing formatting and design to continually improve end user experience.· Identify cross-team/procedural impacts and communicate as appropriate.· Manage priorities and work loans to best serve both internal and external customers.· Assume responsibility for all archival and other compliance related tasks.· Partner with the Business and IT Support to develop and implement new technology.Qualifications:· Degree in Graphic Design, Technology, Web Design or equivalent work experience required.· Minimum of one year experience as a web designer preferred.· Proven ability to complete back end web design functionality with little to no direction.· Mastery of Adobe products including Dreamweaver, Photoshop and Flash.· HTML, CSS, Javascript knowledge.· Proven ability to perform with ambiguous or changing direction.· Ability to work at a high energy level and with a sense of urgency.· Demonstrated ability to learn processes and technology quickly· Team oriented attitude· Demonstrated ability to realign priorities, workload and schedule to meet the needs of the business.

Job Title: Senior Operations Analyst - Investor Accounting Simi Valley, CA Company: Bank Of America Location: Simi Valley, CA Description: Responsible for the day to day research and resolution of complex problems for the business unit. Should have thorough understanding of the business unit's operations processes and implications on other groups within the operations function. Knowledge acquired through increasingly responsible operations analysis work and on the job training. Ability to communicate across and up the organization. Must be able to work independently and is not afraid to make a decision and act on it. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes.. The Investor Accounting Department reports, remits, and reconciles funds received from mortgagors to their corresponding investors. These three main aspects of Investor Accounting are performed on a monthly basis. Various other daily, monthly, or quarterly reports and tasks also need to be completed timely and accurately. Primary Responsibilities Include: · Reporting, remitting and reconciling Investor loan portfolios · Reviews data to ensure all calculations have been performed per investor requirements and make corrections accordingly · Respond to inquiries from investors and internal departments accurately and timely · Handling all remittance requirements · Assisting with special-project research, documentation and analysis · Handling situations in the absence of the manager · Preparing bank reconciliations, conducting applicable research and initiating actions for timely and effective clearing of items (i.e. Cash-to-Test and Pool-to-Security Research) · Preparing for investor-required audits · Identifying, developing and presenting documentation for enhancements that are designed to improve operational efficiency and effectiveness · Providing training and assistance, as needed, to other Investor-Accounting analysts · Representing the unit at Investor Accounting and other departmental meetings · Performing various other tasks such as preparing management and billing reports Bachelor degree (Finance, Accounting, Economics or related subject) or equivalent preferred. Proficiency in Microsoft Word, Excel, and Access, SQL, and FoxPro Self-motivated and detail-oriented Strong written and verbal communication skills Leadership abilities Strong analytical abilities Teamwork 2+ years experience in Investor Accounting and/or an area related to accounting or finance

Job Title: Counterparty Risk Operations Analyst Company: UBS Location: Stamford, CT Description: Title Counterparty Risk Operations Analyst Job Reference # 51948BR Location United States - Connecticut City Stamford Function Category Operations Business Divisions Investment Bank Job Type Full Time About UBS UBS is a client-driven global financial services firm. Our leading investment banking and securities business provides a broad range of products and services to our corporate and institutional clients, governments, financial intermediaries and alternative asset managers. Description The successful candidate will work within the Counterparty Risk Operations (CRO) team which provides the interface to business and risk partners internally, and is aligned under the Collateral & Processing Utility within Global Operations Group in UBSâ??s investment Bank. The CRO is accountable for management of counterparty risk (settlement risk, collateral risk) and handles special situations in conjunction with the core utility team. Our role is to enhance overall risk management through pro-actively identifying risks within the Operations environment and successfully mitigating such risks through close interaction with various internal Stakeholder groups, including Credit, Trading and Sales functions, Legal and other Operations units. The CRO function supports all products globally. The candidate will be required both to execute the current responsibilities for the risk support activity but importantly to be able to contribute towards the growth of the function to meet these broader objectives. Key Responsibilities: The Risk Analyst is responsible for: â?˘Working with risk management groups across the IB and Operations departments to evaluate and mitigate counterparty risk. â?˘Leveraging Operations managers, credit and business to ensure the key risks are recognised and acted upon in the appropriate manner â?˘Performing ad hoc client portfolio analysis for identified clients where there may be a potential risk issue â?˘Contributing to enhancements towards Operations policies, processes and infrastructure in order to better evaluate and monitor risk assessment â?˘Identifying the cross product view of client portfolio and the counterparty risks there-in â?˘Contributing to the evolving nature of the CRO function as it becomes global, and reach stretches across products Requirements Key Skills Required: â?˘Excellent analytical, quantitative, and data manipulation skills â?˘Team player willing to take initiative in all situations. Must have inquisitive nature interested in understanding connections between different risk indicators in order to build a complete risk picture. â?˘Experience working with risk managers preferred Preferred Qualifications â?˘Four year Bachelor degree or international equivalent Our Offering UBS can offer you an environment geared towards performance, attractive career opportunities, and an open corporate culture that values and rewards the contribution of every individual. It starts with you We can offer you an exciting, fast-paced working environment, a culture of mutual respect and teamwork and the opportunity to play a vital role in our growth. If you are attracted to joining an organization where every individual's contribution counts and where your talent will impact on our future, please apply for this position. It starts with you. Disclaimer / Policy Statements UBS is an equal opportunity employer. We respect and seek to empower each individual and the diverse cultures, perspectives, skills and experiences within our workforce.

Job Title: Information Management & Reporting - Senior Change Analyst (Alpharetta, GA or Jacksonville, FL or Br Company: Bank Of America Location: Alpharetta, GA Description: Design, develop, and implement SQL/ASP.Net Web-based recurring reporting from requirements provided by business partners. Design new, and modify existing SQL data tables, views, and stored procedures to support reporting requirements. Create new and modify existing ASP and ASP.Net code to accommodate new reporting needs. Key contributor; Provides support on small to mid-size corporate change initiatives that impact single function or process change within a department.

Job Title: Sr. Portfolio Operations Analyst Company: Federal Home Loan Bank of San Francisco Location: San Francisco, CA Description: Purpose: Provide operational and analytical support to ensure accurate and timely transaction accounting, reporting, and controls for advances, consolidated obligations, investment portfolios, member deposits, and shareholder transaction accounts. Perform complex duties related to preparing and analyzing financial information to record transactions. Prepare reports and review and verify their accuracy. Major Accountabilities: · Ensure that transactions are processed promptly and accurately. Perform primary or secondary verifications of trades, securities settlement, and funds transfer in coordination with the Security Safekeeping and Wire departments as needed. Review rate resets and prepare daily rate control sheets. · Assist in the preparation and review of the month-end general ledger certifications. Ensure that all items are properly reconciled and that adjustments are reflected in the correct time periods. · Prepare or review the reconciliation of reporting data marts to the system of record and the general ledger. · Perform analytical reviews of daily and monthly updates to the general ledger to ensure accurate accounting and reporting. Review the updates performed by the operations analyst and/or specialist for all of the transaction desks. · Perform or review analyses by transaction types or portfolio balance as required. Ensure that related reporting is properly reconciled and that discrepancies are resolved. · Ensure the proper recording and accounting treatment of the Bank’s financial assets, liabilities, associated income, and expenses. · Ensure that all financial transactions are recorded in compliance with the policies of the Bank and all regulatory requirements, including the Federal Housing Finance Agency (FHFA). · Respond to member inquiries, assist analysts and the specialist with member responses, and ensure resolution of all items in a timely manner. · Review confirmation tracking for completeness and accuracy and respond to inquiries from counterparties and members. · Prepare and review reports and work papers as required for regulatory, SEC, management, or Board of Directors reporting, and reconcile them to the general ledger. Ensure that discrepancies are analyzed, reviewed, and resolved, and that the appropriate reports are reconciled. · Analyze and provide information on operational, reporting, or system impact related to policy changes and new products as needed. · Assist in updating and reviewing accounting and operation procedures and internal controls documentation for the transaction desks. · May act as team lead for the other analysts and the specialist in the department. · Assist with ad hoc responsibilities as needed. Skills/Knowledge: · Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent work experience required. · Minimum of five years of banking, financial services, or insurance experience required, preferably within investment or loan servicing operations. · At least two years of experience with variance analysis, reconciliation, and complex data projects required. · Minimum of two years direct work experience with accounting concepts related to financial services products required. · Two years of experience with PC-based software programs such as portfolio accounting and GL accounting applications required. · Strong Excel skills (e.g., pivot tables, etc) and proficiency with databases (e.g., MS Access). · Prior experience as a team lead highly desirable. · Strong interpersonal, problem solving, organization, and work prioritization skills. · Excellent written and verbal communication skills. Must be detail oriented and able to handle multiple tasks simultaneously. · Ability to interface with all functions and at all levels within the Bank and work effectively and efficiently in a team environment. To apply, please click on the link below: http://www.mycompas.com/fhlbsf/FHLBSF_careers.aspx?ID=K Register to View ************************************************* The Federal Home Loan Bank of San Francisco helps meet the borrowing needs of communities by providing wholesale credit products and services to member financial institutions. The Bank is privately owned by its members, which include commercial banks, savings institutions, credit unions, thrift and loan companies, and insurance companies headquartered in Arizona , California , and Nevada . We are part of a network of 12 regional Federal Home Loan Banks chartered by Congress in 1932 to provide low-cost credit to residential housing lenders. We support affordable housing and economic development through partnerships with local communities. As part of this effort, we contribute 10% of our income to the Affordable Housing Program, which provides grants to create affordable housing for lower-income households. www.fhlbsf.com ***************************************************** The Federal Home Loan Bank of San Francisco is an Equal Employment Opportunity employer and is committed to a diverse workforce. We value and actively seek to recruit, develop, and retain individuals with varied backgrounds and experiences reflecting the full diversity of the communities that we serve. /p>

Job Title: Business Operations Analyst I (Lending) Company: Navy Federal Credit Union Location: Vienna, VA Description: Business Operations Analyst I (Lending) Job Title: Business Operations Analyst I (Lending) Job ID: 8674 Location: VA- Vienna (HDQ) Full/Part Time: Full-Time Regular/Temporary: Regular Purpose: To optimize the performance of business operations (money, materials, and people) by analyzing current, and predicting future performance. Defines, analyzes and studies financial and operational issues and data. Applies ...

Job Title: Technical Operations Analyst - C Company: JPMorgan Chase Location: Chicago, IL Description: Title: Technical Operations Analyst - Corporate Internet Group (CIG)Location: IL-ChicagoThe Corporate Internet Group (CIG) is a Chase organization that supports public Internet sites for many J.P. Morgan Chase lines of business. CIG is comprised of over 400 professionals located in Delaware, California, Washington, New York, Ohio, Florida and Illinois and has several offshore components. The group consists of senior business strategists, developers, infrastructure and architecture specialists, usability professionals, interactive designers, editors, project support and operations staff. CIG works closely with all lines of business including: Auto Lending, Business Banking, Card Services, Commercial Banking, Education Finance, Home Lending, Investing, Private Bank, Private Client Services, Retail and Treasury. J.P. Morgan Chase's online sites are currently among the top ranked in the industry. CIG's goal is to provide consistent, integrated internet applications that are intuitive, dependable and easy to use for all customers.The Technical Operations (Tech Ops) group within CIG has primary responsibility for the maintenance and daily Business As Usual (BAU) operation of the Chase websites and associated infrastructure. This includes ensuring maximum site availability to customers and Line of Business (LoB) partners; health monitoring of key servers, processes, and application components; detection, ownership, and resolution of production issues; and coordinating application code builds and deployments. In addition, the Tech Ops team also serves proactive functions to define, predict, and deploy technology and infrastructure upgrades; to conduct performance testing; to provide release-level planning and coordination; to engage with GTI and other infrastructure partners to stay abreast of enterprise changes; to conduct proofs of concepts and pilots of new technology components; and to drive the delivery of infrastructure work either as part of LoB discretionary projects or as part of internal infrastructure upgrade initiatives.* Review High Level Architecture Designs and identify any non-functional requirements (e.g. capacity, performance, connectivity, security/risk)* Provide planning ( /- 50%) estimates for infrastructure work specified* Work with Tech Ops resource managers to obtain technical resources (e.g. database administrators, Websphere or Weblogic engineers, UNIX or Windows system administrators, web operations engineers, performance testers, environment build and support) necessary to deliver project objectives* Identify and specify high level tasks and activities, along with interim target dates for project delivery* Create detailed project plans specifying tasks, resources, milestones, dependencies and deadlines* Actively manage those project plans to ensure that work is completed on time, on track, and on budget and that all Tech Ops resources know at all times what their tasks are and what they are expected to deliver in support of the project* Identify, own, and drive the resolution of any technical operations issues that arise throughout the project lifecycle, development through production* Ensure that all necessary environments (development, IST, QA, performance, production) are properly built and configured, including hardware, system software, and third party products* Know and follow external partner processes (e.g. GTI) to obtain necessary changes and support, particularly for network and data center requirements* Identify and establish any new interfaces or connectivity required (e.g. new firewall rules, new file transfers)* Identify and drive the creation of new TSC alarms/monitors required* Create detailed production implementation/rollout plans for infrastructure components and activities* Represent the project to the performance test team to support test planning and execution* For infrastructure projects (which do not have a formal project manager assigned), act as the overall project manager for the effort including managing overall budgets, communication, and high level project plan