Customer Service Jobs

Job Title: Call Center Representative Company: McGraw Hill Employees Federal Credit Union Location: East Windsor, NJ Description: Uses needs-identification questions and professional expertise to effectively cross-sell credit union products and services. Assists members with a wide variety of transactions, inquiries, complaints and information requests. Represents the credit union to members in a friendly, positive, and professional manner. Responds effectively to member problems and complaints. Refers members to the proper person for specific information and assistance when appropriate. Provides prompt, efficient, confidential and accurate service to members while processing their transactions. Processes account maintenance tasks such as stop payments, collections items, check orders, address changes, and other members requested items. Ability to close Share Savings and Checking Accounts. Corrects account errors and problems. Ensures that all available resource materials and options are utilized and exhausted whenever possible to arrive at a resolution. Maintains adequate supply of forms and documents to perform duties. Maintains a working knowledge of the credit union’s data processing system, including accessing information on the web and intranet. Follows all credit union policies and procedures. Understands credit union products and services thoroughly and can easily discuss the features and benefits of various products/services available. Handles members’ monetary transfers accurately, with attention to specific accounts being processed. Completes processing of all transactions and ensures an audit trail is available. Ensures the confidentiality of daily work and member information. Post daily mail payments. Ensures that work area, reports, correspondence and records are neatly and accurately maintained to present a favorable image of the Credit Union.

Job Title: CUSTOMER SERVICE REPRESENTATIVE Company: QC Financial Services, Inc. Location: Los Angeles, CA Description: CALIFORNIA BUDGET FINANCE, a growing consumer lending company is looking for an energetic, positive Customer Service Representative to join our team in the Los Angeles area. This is an entry-level position that has great management potential for the right person! We are looking for an individual with a strong customer focus, work ethic and team player! Competitive base pay plus performance based bonus plan that is paid monthly! Job duties include: conducting customer transactions, assisting with collections on past due loans, and ensuring loans are in compliance with company and federal, state, and local laws. If you have strong customer service skills, and experience in banking, retail, rent-to-own, consumer lending, or collections - we want to talk to you! Why wait? Apply today and start a career tomorrow! Requirements The ideal candidate will have: strong customer service skills, previous payday loans experience, cash handling experience, experience in collections, retail or restaurant service experience, reliable transportation, and be able to work with minimal supervision.

Job Title: CUSTOMER SERVICE REPRESENTATIVE Company: QC Financial Services, Inc. Location: Montebello, CA Description: California Budget Finance, a national payday lending company is looking for an energetic, positive Customer Service Representative to join our team in our store located in Montebello. This is an entry-level position that has great management potential for the right person! We are looking for an individual with a strong customer focus, work ethic and team player! Competitive base pay plus performance based bonus plan that is paid monthly! Job duties include: conducting customer transactions, assisting with collections on past due loans, and ensuring loans are in compliance with company and federal, state, and local laws. If you have strong customer service skills, and experience in banking, retail, rent-to-own, consumer lending, or collections - we want to talk to you! Why wait? Apply today and start a career tomorrow! Requirements The ideal candidate will have: strong customer service skills, cash handling experience, experience in collections preferred, retail or restaurant service experience is good, reliable transportation, and be able to work with minimal supervision.

Job Title: Customer Service Representative Company: California National Bank Location: Northridge, CA Description: Since 1996, CalNational Bank has been the fastest growing community banking network in Southern California. With more than $5 billion in assets, we have steadily grown from one branch to 67 branches in Los Angeles, Orange, and Ventura counties. We are a premier bank that has produced strong earnings and continues to maintain in the top 10% of the nation!  We want you to join our winning team.  We're banking on YOU! Description: California National Bank is looking for personable people like you to represent us with your great attitude, while assisting customers with their financial needs. Don't miss this fabulous opportunity to start or continue your career in banking, where you can develop your skills in a friendly, community-based bank environment! We believe in growth opportunities. A Customer Service Representative's primary responsibility as a teller is to process transactions accurately and efficiently in accordance with established policies and procedures while consistently seeking to impress our customer by demonstrating Cal National's integrity and spirit. Identify customer needs. Explain, promote and sell various products and services in a way that builds customer loyalty through courtesy, knowledge and friendliness. This position is a 30 hour/week part-time position eligible for medical, dental and vision benefits as well as vacation, sick time and 401-k. The successful candidate will be able to work Tuesday and Thursday 11:30am- 5:30pm, Friday 9:30am- 6:30pm and Saturday 8:30am- 2pm. Reliable and punctual attendance is critical. Requirements: Minimum of six months cash handling and customer service experience with an emphasis on sales; must be able to respond provide information in writing or verbally; 10-key adding machine or keyboard skills; ability to be on time every day. Desired Skills: Previous cross sell, up-sell and/or referral experience as well as the ability to identify clients' financial goals and objectives; previous banking/financial services and/teller experience. To be eligible for employment with California National Bank you must be able to establish proof of eligibility to work in the United States, successfully pass a background screening and must be at least 18 years of age. Successful candidate will also be required to obtain a passing score on TellerVision assessment. Cal National is an Affirmative Action and equal opportunity employer committed to diversity and to creating a work environment where the individual is valued and respected. M/F/D/V

Job Title: 2nd Shift Customer Service Representative Company: Monroe Staffing Services Location: Stratford, CT Description: Monroe Staffing Services has 2nd shift customer service positions for a local telecommunications company with a large call center located in Stratford, CT.  Training classes are scheduled at least once a month. Description Communicate with subscribers, technicians and company representatives to provide assistance and resolve inquiries or problems. Identify, resolve and/or refer to the appropriate personnel customer service related issues. Access and input information on the PC. Prepare reports and perform other administrative duties as needed. Paid training is provided for those who qualify. NOTE - The next training class is scheduled for October. You will be given an option of two days off per week, which we can discuss at the time of the interview.  You will still need to be available on at least one weekend day.   Please apply only if you meet minimum qualifications and can work a second shift (3:00 p.m.-11:30 p.m.), including a weekend evening.  Local candidates only, this company will not relocate people. Job Requirements To be considered you MUST have ONE YEAR or more of experience in a Call Center or as a bank teller AND strong PC, communication skills.  ** If you have 60 credits from an accredited college or university, experience is not required.  (please note, you must present your transcript as proof of those credits) Willing to work 3:00-11:30 pm five days including one weekend day. Must be able to train on 1st shift for 3 weeks. (9:00 a.m. - 5:30 p.m. Monday through Friday) COMPANY BENEFITS: Free Medical & Dental Coverage Vision plan Free cable, online & voice services (if you live in the selected servicing areas - this benefit begins 90 days after you are hired by the company on a full time basis.) Tuition assistance 401K plan Paid training ** Please do not apply UNLESS you have at least one full year of Call Center Customer Service experience or banking experience OR have the required college credits. Please remember to apply with your resume attached as a WORD document,or a text file if Word is not available on your computer.

Job Title: Customer Service Representative - Part Time Company: Check 'n Go Location: East Chicago, IN Description: Get More Than A Career at Check 'n Go! Check 'n Go has been a leader in the financial services arena since 1994, staying ahead of the competition by aggressively changing the way we do business to provide top-notch service to our customers and Associates. We have over 1300 locations in 33 States and the District of Columbia. We continue to grow…the career opportunities are limitless! Opportunities are available for: Customer Service Representative, Part-time You’ll gain… · Fun & rewarding career opportunities with advancement possibilities · Retail work hours that actually fit your life and family…flexible schedules and No Sundays! · Benefits for part time employees, including Medical, Dental, and Vision options, and 401k plan · Competitive pay & bonus incentives We’d love to tell you more… If you’re interested in further exploring an opportunity, submit your resume and salary history.   Apply in person at 4018 N. Main Street Job Requirements In return we ask for… · Enthusiastic, Top-notch customer service · Previous experience in customer service, retail, banking, hospitality or other service driven industry · Basic math skills (assessment will be given) · Collections & cash handling experience is a plus · Personal transportation & valid driver’s license · Flexible schedule, available 25-30 hours/week No education requirement

Job Title: Bank Sales Manager Company: Location: Marion, IN Description: Company Overview: Welcome to Salin Bank, one of Indiana’s top ten financial institutions. We’re looking for vivacious and talented professionals with a passion for sales. Attitude counts over experience, so if you are a friendly goal-setter looking for a company that will support you in achieving career success, this is an opportunity you cannot afford to miss.       Responsibilities of a Bank Sales Manager Generate business Drive sales Develop crew members Deliver first-class service Ensure security and transaction accuracy and draw upon innovative ideas to grow banking centers.

Job Title: Teller / Customer Service Representative Company: Location: Reno, NV Description: Company Profile:    Western Alliance Bancorporation is a bank holding company headquartered in Las Vegas and is the parent company of First Independent Bank of Nevada, Bank of Nevada in Las Vegas, Alliance Bank of Arizona, Torrey Pines Bank, Miller/Russell & Associates, and Premier Trust. The company provides a full range of banking and related services to locally owned businesses, professional firms, real estate developers and investors, local non-profit organizations, high net worth individuals and other consumers through its subsidiary banks and financial services companies located in Nevada, Arizona, and California. Our Vision: First Independent Bank of Nevada has a vision of creating the preferred premier community bank in our market area, driven by exceptionally motivated employees building value for customers, shareholders, the community and each other. Our Culture: First Independent Bank of Nevada strives to provide a quality banking experience by recruiting and investing in the very best employees available while providing smart, cutting edge technology and products. We are currently seeking a FULL-TIME (32 hour/week) TELLER/CUSTOMER SERVICE REPRESENTATIVE.  Saturday hours from 8:45 a.m. to 1:15 p.m. may be required. POSITION SUMMARY Under direct supervision, accepts commercial and individual checking and savings deposits, loan payments and cashes checks within authorized limits. Promotes business for the Bank by maintaining good customer relations, and referring customers to others for new services JOB DESCRIPTION: 1. Receives commercial and individual checking and savings deposits. Verifies cash, ensures that checks are endorsed properly. Examines cash carefully to guard against acceptance of counterfeit bills. Encodes deposit slips and other bank documents. Determine that all necessary deposit documents are completed and all documents are signed as appropriate and issues receipt. Responds to customer problems. 2. Cashes checks and savings withdrawals, confirming that all necessary documents are properly authorized, are in proper form, and are within authorized limits. Verifies that items meet negotiability standards, have not been altered, and are properly endorsed. Responsible for verification of endorsements. Places stop payments and holds; responds to requests for credit information; completes changes of addresses and other personal information on accounts. 3. Provides friendly, courteous customer service. Greets each customer by name and thanks him or her at the end of transaction. 4. Operates computer terminal to process account activity, determine balance, and resolve problems within given authority. 5. Answers phones as required. 6. Issues cashier’s checks, traveler’s checks, savings bonds and processes cash advances. Collects exchange fees (where applicable) and makes appropriate entries. 7. Accepts wire transfers, loan payments, processes bank-by-mail and courier transactions, night deposit, tax deposits and provides access to safe deposit boxes. 8. Daily assists customers with inquiries regarding their account. Occasionally conducts or requests research to accommodate customer and makes correcting entries if necessary within given authority. 9. Files bank reports, signature cards, and other bank documents. 10. May process bank notices. 11. May file outstanding and paid expense checks, cashiers checks, and interest checks. Makes sure to correctly matching debits to credit portion of check(s). 12. Scans signature cards for on-line use of signature verification. 13. May have to call and explain to customers about deposit corrections. 14. May perform duties of vault teller including verification of cash sold to vault by tellers, opening and closing vault and maintaining control of cash. 15. Performs daily call back of file maintenance and new accounts. 16. Balance cash drawer daily ensuring that all work is completed accurately and in a timely manner. 17. Performs all duties in compliance with laws, regulations, and bank policies and procedures. Requirements Basic math skills sufficient to accurately balance accounts, locate routine errors, and count cash and negotiable instruments s in a timely manner Effective oral communications skills A working knowledge of computer terminal operations Routine problem-solving capabilities A working knowledge of Bank services and products Our Comprehensive Benefits Package Includes: Medical Prescription Drugs Dental/Vision Paid Holidays, Vacation and Sick Days Life Insurance Dependent Life Insurance AD&D Insurance LTD 401K Employee Assistance Program Incentive Program If you are an outgoing, energetic, customer service oriented individual whose focus is on the customer and not on sales goals, please review the attached job

Job Title: Business Banking Sales Associate Company: Northwest Bank Location: Rockford, IL Description: BUSINESS BANKINGSALES ASSOCIATEWe are a local communitybank seeking a qualifiedindividual with bankingexperience to supportRelationship Managers in allaspects of sales and servicefor business clients. We offera competitive wage andbenefit package for this fulltime position.If you enjoy working withpeople, have excellentcommunication, analytic andtechnical skills, we mayhave an opportunity for youon our Business Bankingteam. Must be well-organized, detail-oriented andflexible in the handling ofmultiple tasks.Send resume to:Northwest BankHuman ResourcesP.O. Box 1060Rockford, IL 61105-1060

Job Title: Customer Service Representative -Baton Rouge, LA Company: Liberty Mutual Insurance Group Location: Baton Rouge, LA Description: Since 1912, we at Liberty Mutual have committed ourselves to providing broad, useful and competitively-priced insurance products and services to meet our customer's ever-changing needs. As of December 31, 2007, Liberty Mutual Group had $94.7 billion in consolidated assets, $82.3 billion in consolidated liabilities and $25.9 billion in annual consolidated revenue. Liberty Mutual ranks 94th on the Fortune 500 list of largest U.S. corporations based on 2007 revenue, and is the sixth-largest property and casualty insurer in the U.S. based on 2006 direct written premium. Liberty Mutual Group today employs over 41,000 people in more than 900 offices throughout the world. Advance your Customer Service career at Liberty Mutual. For the second consecutive year Liberty Mutual was certified by J.D. Power and Associates for "An Outstanding Customer Service Experience". During the J.D. Power and Associates survey customers gave Liberty Mutual high scores for representatives’ courtesy, knowledge, concern, useful information, and overall service. As a Liberty Mutual Customer Service Representative, you will be a key point of contact for our customers, answer questions, addressing concerns, and supporting Liberty Mutual's mission of "helping people live safer, more secure lives. Our success depends on delighting our customers, and each day our customer service professionals live up to that responsibility. As a Customer Service Representative, you will perform a full range of customer service activities such as obtaining information from policy holder callers, responding to inquiries or problems and explaining processing procedures. Responsibilities: Provide exceptional customer service by responding to all inbound customer calls and written correspondences. Build rapport with each customer. Actively listen to customers requests and inquires. Retain policyholders who inquire about canceling through open listening, negotiation and policy review. Proactively identify and communicate policy transactions and impact to customer billing. Evaluate and make decisions regarding exceptions to payment plan and fees. Make alternate payment arrangements. Manage and utilize time effectives to ensure department meets requires service levels for improved customer satisfaction results. Qualifications:Associates degree in business related field or equivalent training or a minimum of 6 months related work experience.Prior customer service experience is preferred.Appropriate licenses upon hiring/training, along with passing a Proficiency Assessment required. Knowledge of insurance products, plan and programs in a customer service environment a plus.Excellent communication and interpersonal skills are required.Ability to review, record and organize data from a variety of sources with no prescribed format is essential. Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and Company paid pension plan Medical coverage Dental coverage Paid time-off Pay-for-Performance Discounts on automobile and homeowner's insurance Discount fitness memberships Flexible spending accounts Tuition reimbursement Vision care coverage Work/Life resources Credit Union membership Employee and Dependent life insurance Disability insurance Long-term care insurance Overview:We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way We believe that the Company’s success is inextricably linked to our employees’ satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success. We believe our employees take pride in knowing that they help people live safer more secure lives everyday. Responsibility. What's your policy? PLEASE APPLY USING THIS BUTTON ONLY