Customer Service Jobs

Job Title: Phone Banker 1 Company: Wells Fargo Location: Sioux Falls, SD Description: We are offering various full and part time shifts between noon and midnight. All include weekend days. Class starts August 30. Training hours are 8:30am-5:00pm Mon-Fri for 6 weeks.A Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers. An excellent Phone Banker will be able to handle 100-120 calls per day while maintaining a high level of customer satisfaction. The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers banking concerns which can include some escalated issues.Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer's relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.Our Phone Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position.We offer a base pay of $10.65-11.50 doe plus quarterly incentive bonus pay based on sales performance.Required Skills: * Basic Qualifications: 6 months customer service and sales experience.* Minimum Qualifications:

Job Title: Teller Banking Rep I-Northeast Shelby Company: National City Location: Shelby Twp, MI Description: As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join an organization with the size of a 1,000 branch bank network, and with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. This position is based in our [XXXX] location, [if applicable, "which is near/x mile from" [name local landmark]. The [XXXXX] branch is open from [hours, including evenings or weekends, here], and some scheduling flexibility is necessary for certain evening and weekends. Your position will report to the Branch Manager.Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also let's you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.The successful candidate will have the following qualifications:High School Diploma or equivalent.At least 6 months of cash handling or retail service experience is required.Excellent interpersonal skills and professional manner.Ability to cross-sell products and services preferred.Prior experience in being evaluated by customers is preferred.Good verbal communication skills.Computer skills to include the ability to work in Windows based systems.Aptitude for mathematics.Ability to lift heavy coin as well as stand on feet for a long period of time.Ability to work evenings and weekends based on branch needs.Ability to communicate in another language is a plus.PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.Options you may be able to consider include:Medical and Dental CoverageLife InsurancePart Time BenefitsEducation AssistancePaid TrainingPaid VacationCompetitive PayShift Differential401(k)Flexible SchedulesGrowth OpportunityWork/Life BalancePNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SOSpecial Job RequirementsHire AheadShiftDaylightTotal Hours Per Week28Scheduled Days/HoursFlexibleHR Job CodeC07195 TELLER BANKING REP I

Job Title: Teller Banking Rep I-Waukegan Branch Company: National City Location: Waukegan, IL Description: As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join an organization with the size of a 1,000 branch bank network, and with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. Your position will report to the Branch Manager.Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also let's you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.The successful candidate will have the following qualifications:High School Diploma or equivalent.At least 6 months of cash handling or retail service experience is required.Excellent interpersonal skills and professional manner.Ability to cross-sell products and services preferred.Prior experience in being evaluated by customers is preferred.Good verbal communication skills.Computer skills to include the ability to work in Windows based systems.Aptitude for mathematics.Ability to lift heavy coin as well as stand on feet for a long period of time.Ability to work evenings and weekends based on branch needs.Ability to communicate in another language is a plus.PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.Options you may be able to consider include:Medical and Dental CoverageLife InsurancePart Time BenefitsEducation AssistancePaid TrainingPaid VacationCompetitive PayShift Differential401(k)Flexible SchedulesGrowth OpportunityWork/Life BalancePNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SOShiftDaylightTotal Hours Per Week24Scheduled Days/HoursMonday - SaturdayHR Job CodeC07195 TELLER BANKING REP I

Job Title: Teller Banking Representative - Buehler Marker (Coshocton, OH) Company: National City Location: Coshocton, OH Description: As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join an organization with the size of a 1,000 branch bank network, and with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. This position is based in our Buehler Market location.Your position will report to the Branch Manager.Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also let's you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.The successful candidate will have the following qualifications:High School Diploma or equivalent.At least 6 months of cash handling or retail service experience is required.Excellent interpersonal skills and professional manner.Ability to cross-sell products and services preferred.Prior experience in being evaluated by customers is preferred.Good verbal communication skills.Computer skills to include the ability to work in Windows based systems.Aptitude for mathematics.Ability to lift heavy coin as well as stand on feet for a long period of time.Ability to work evenings and weekends based on branch needs.Ability to communicate in another language is a plus.PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.Options you may be able to consider include:Medical and Dental CoverageLife InsurancePart Time BenefitsEducation AssistancePaid TrainingPaid VacationCompetitive PayShift Differential401(k)Flexible SchedulesGrowth OpportunityWork/Life BalancePNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SOShiftDaylightTotal Hours Per Week28HR Job CodeC07195 TELLER BANKING REP I

Job Title: Teller Banking Rep I-North Central BB Rochester Company: National City Location: Troy, MI Description: As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join an organization with the size of a 1,000 branch bank network, and with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. This position is based in our [XXXX] location, [if applicable, "which is near/x mile from" [name local landmark]. The [XXXXX] branch is open from [hours, including evenings or weekends, here], and some scheduling flexibility is necessary for certain evening and weekends. Your position will report to the Branch Manager.Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also let's you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.The successful candidate will have the following qualifications:High School Diploma or equivalent.At least 6 months of cash handling or retail service experience is required.Excellent interpersonal skills and professional manner.Ability to cross-sell products and services preferred.Prior experience in being evaluated by customers is preferred.Good verbal communication skills.Computer skills to include the ability to work in Windows based systems.Aptitude for mathematics.Ability to lift heavy coin as well as stand on feet for a long period of time.Ability to work evenings and weekends based on branch needs.Ability to communicate in another language is a plus.PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.Options you may be able to consider include:Medical and Dental CoverageLife InsurancePart Time BenefitsEducation AssistancePaid TrainingPaid VacationCompetitive PayShift Differential401(k)Flexible SchedulesGrowth OpportunityWork/Life BalancePNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SOTotal Hours Per Week28Scheduled Days/HoursFlexible-will cover entire NC regionHR Job CodeC07195 TELLER BANKING REP I

Job Title: Banking Customer Service Representative Company: OfficeTeam Location: Las Vegas, NV Description: Classification: Temporary-to-full-timeCompensation: $11.0 to $12.0 per hourNational bank is looking for a customer service representative for their local branch. Responsible for responding to routine inquiries and complaints from customers regarding banking products and financial services. Duties include: looking up information and transactions on-line; resolving routine problems and inquires and referring difficult problems to specialists. May be involved in cross-selling or sales referrals of products. 0-1 year related experience.OfficeTeam is the world's leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, our relationships with top companies in more than 300 locations worldwide ensure you enjoy competitive training, benefits and compensation packages. Don't just take our word for it. In 2010 FORTUNER magazine again ranked us #1 in our industry on the list of 'World's Most Admired Companies' (FORTUNE, March 22, 2010). Nine out of 10 of our clients and candidates would recommend our service to a colleague. Apply now or contact your local OfficeTeam branch at Register to View or visit to find out more about this job and other job opportunities. OfficeTeam is an Equal Opportunity Employer.Required Skills: Advanced Numeric over 10,000 kph, Basic MS Excel

Job Title: Phone Banker 1 (3406193) Company: Wells Fargo Location: Roanoke, VA Description: Job_Posting_Title: Phone Banker 1 Requisition_Number: 3406193 Executive Org_ COMMUNITY BKG Schedule Type: Regular Scheduled Hours: 40 State: VA City: ROANOKE Zip_Code: 24019-3224 Job_Contact_Company: Wells Fargo Job A Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers. The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers' banking concerns which can include some escalated issues. Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer's relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries. We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers' career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment. Our Phone Bankers play a critical role in our customers' lives; therefore, predictable and reliable attendance is an essential function of the position. Basic Qualifications: 6 months customer service and sales experience. Minimum Qualifications: Ability to navigate computer applications in a Windows-based environment, including the ability to use search tools like Google to find information. Available to attend a paid six- to ten-week training course Monday through Friday with starting time to be determined with each class. Length of training is dependent upon queue supported. Currently hiring for our class starting on: 9/27/2010 Must be available to attend a paid training course: Training hours are: 8:00 am - 4:30 pm Monday through Friday Current schedules being offered after training are: 11:30 am - 8:00 pm Monday through Friday This is working for our Home Equity Group. WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V. 3406193

Job Title: Phone Banker 1 (3404711) Company: Wells Fargo Location: Roanoke, VA Description: Job_Posting_Title: Phone Banker 1 Requisition_Number: 3404711 Executive Org_Description: COMMUNITY BKG Schedule Type: Regular Scheduled Hours: 40 State: VA City: ROANOKE Zip_Code: 24019-3224 Job_Contact_Company: Wells Fargo Job Description: Answers inquiries, resolves problems, promotes and sells products and services. Has clearly defined productivity and sales goals/quotas which may include cross-sell, product referrals and profit. Responsible for responding to routine to complex inquiries and complaints from customers regarding financial products and services. Assesses customer needs and promotes/suggests alternative products or services. Requires basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information. Basic Qualifications: 6 months customer service and sales experience. Minimum Qualifications: Training begins Oct. 4, 2010 Schedules to be determined. How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3404711. WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V. 3404711

Job Title: TELLER BANKING REP I-Plainsboro, NJ Company: PNC Location: Plainsboro, NJ Description: As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, 'green' building design, frontier technology, and strong corporate social responsibility. Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join an organization with the size of a 1,000 branch bank network, and with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. This position is based in ourPlainsboro, NJ branch located at 497 Plainsboro Road, Plainsboro, NJ 08536and some scheduling flexibility is necessary for certain evening and weekends. Your position will report to the Branch Manager. Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also let's you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment. The successful candidate will have the following qualifications: High School Diploma or equivalent. At least 6 months of cash handling or retail service experience is required. Excellent interpersonal skills and professional manner. Ability to cross-sell products and services preferred. Prior experience in being evaluated by customers is preferred. Good verbal communication skills. Computer skills to include the ability to work in Windows based systems. Aptitude for mathematics. Ability to lift heavy coin as well as stand on feet for a long period of time. Ability to work evenings and weekends based on branch needs. Ability to communicate in another language is a plus. PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment. Options you may be able to consider include: Medical and Dental Coverage Life Insurance Part Time Benefits Education Assistance Paid Training Paid Vacation Competitive Pay Shift Differential 401(k) Flexible Schedules Growth Opportunity Work/Life Balance PNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO No agency resumes. PNC will not pay fees to any unsolicited third party agency or firm for this posting. RJG-2007

Job Title: Teller Banking Representative I - Brentwood Plaza Company: National City Location: Cincinnati, OH Description: As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join an organization with the size of a 2,600 branch bank network, and with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. Your position will report to the Branch Manager.Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also let's you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.The successful candidate will have the following qualifications:High School Diploma or equivalent.At least 6 months of cash handling or retail service experience is required.Excellent interpersonal skills and professional manner.Ability to cross-sell products and services preferred.Prior experience in being evaluated by customers is preferred.Good verbal communication skills.Computer skills to include the ability to work in Windows based systems.Aptitude for mathematics.Ability to lift heavy coin as well as stand on feet for a long period of time.Ability to work evenings and weekends based on branch needs.Ability to communicate in another language is a plus.PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.Options you may be able to consider include:Medical and Dental CoverageLife InsurancePart Time BenefitsEducation AssistancePaid TrainingPaid VacationCompetitive PayShift Differential401(k)Flexible SchedulesGrowth OpportunityWork/Life BalancePNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SOShiftDaylightTotal Hours Per Week40Scheduled Days/HoursMonday through Friday and rotating SaturdaysHR Job CodeC07195 TELLER BANKING REP I